1. Accelerate Resolution
ITSM
Imagine the Possibilities
TRANSFORM IT SERVICE MANAGEMENT
Transform the impact, speed and delivery of IT
An easy‑to‑use service portal makes it easy for end users to submit and track requests without making a call. Swiftly restore business-critical services with Major Incident Management. Gain control with complete IT service visibility, no infrastructure required.
Take control of difficult legacy processes and tools with ServiceNow® software. With this solution, your new service desk is up and running fast with built‑in best practices and guided setup.
Simplify
Automate to
Operationalize
Accelerate Resolution
Delivery
Efficiently
Leverage built-in machine learning to automatically categorize and route incidents. Boost agent productivity with single pane for everything including AI-assisted recommendations.
ServiceNow’s easily configured portal provides users with a consumer‑like experience for requesting and tracking services.
Gain control of your IT services fast with easy-to-deploy management solutions that grow with your
business. Built-in dashboards and analytics provide real-time, actionable information to all IT agents, managers and executives
Deflect Incidents
Boost
Customer Satisfaction
With streamlined walk up support
Empower employees and free up staff with 24x7 supporting using ServiceNow Virtual Agent
For QUICK and
Convenient
Communication
MOBILE-READY 12 1
Products to
SERVICE-
SHARED
CLOUD
MAXIMIZE
CENTRIC
SERVICE MGMT
EXCELLENCE
PLATFORM
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