1. Student Overview

2. Questions Answered By This Orientation
What to expect when taking a course Online?
What are the technology requirements?
What basic computer skills are needed?
How and when to log into my online course(s)?
How to participate in my course and turn in work?
Where to purchase my textbooks?
What student support services are available?
Who to contact with questions?

3. What should I expect when taking a course Online?
Course content & assignments are available on Brightspace
Certain level of independent learning is needed
Requires self-motivation, discipline and great time management skills
Feedback from instructor occurs within 24-48hrs
Frequent participation is key to success
Flexible and convenient to a degree

4. Myths VS. Reality Myths Reality
Online courses are “easier” than face-to-face courses
Could be harder depending on your skill level
Involve more commitment than face-to-face courses
Online courses are self-paced
Not exactly, your syllabus guides you on when you should submit assignments and participate
Online courses are not as engaging as face-to-face courses
Just as engaging as face-to-face courses when
Using interactive conference tools and participating in discussion boards
Frequent communication with peers

5. Time Commitment KEEP CALM STUDY ON
Expect to spend approximately 3-4 hours per credit hour per week
Example: 3 credit hour course requires about 9-12hrs of work per week
Plan a weekly schedule to include your online course work
KEEP
CALM
AND
STUDY ON

6. Academic Dishonesty/Plagiarism
Do your best to submit original work and paraphrase. Always document your sources.
Please refer to the CCC student policy Manual - Pg. 70, 8.17 for plagiarism information
Turn-it-In plagiarism software is used by instructors to support students in avoiding plagiarism

7. Computer Technology Requirements
Access to a computer (personal, family-owned, library)
PC or MAC can be used*
Mobile devices*
Internet Access
Latest browser and plug-in software
GOLDEN RULE: Always have a back up plan!
MAC computers may not be compatible with some Computer Science courses
All course work can NOT be completed with a Mobile Device
Apps are available for Android and iOS devices

8. Basic Computer Skills Internet Browsing Emailing Word Processing
Uploading, Downloading, Saving and Retrieving Files
Installing Software

9. Logging Into Your Online Course
Two options
Option 1
Go to CCC Student Portal website using your ccc username and password.

10. Logging Into Your Online Course
Option 2
Go directly to Brightspace, Learning Management System, using your ccc username and password

11. When Do I Log Into My Course?
FIRST day of class.
You are required to complete week 1 assignments
You are encouraged to log in at least 3 times a week.
Failure to complete week 1 assignments means you will be issued a NSW (No Show Withdrawal) and dropped from the class. MEANING, NO tuition is refunded and your financial aid may also be affected.
Failure to show evidence of actively participating in coursework by midterm through discussion forums and turning in assignments, you may receive an ADW (Administrative Withdrawal) and you will be dropped from the class.

12. How do I participate in my Online Learning Course?
As an online student you will participate in your course in a variety of ways. The most common are:
Brightspace (Student Learning Management System)
Discussion Boards
Assignments
Group Assignments
Turn-it- in Assignments
Collaborate Ultra (live online interactive sessions)
CCC student account
Proctored and Non-Proctored Exams Proctored exams must be taken at one of the seven CCC testing centers and the number of exams are determined by instructor.
CCC student account can be found at my.ccc.edu then outlook icon. Check frequently

13. How do I participate in my Online Learning Course?: Examinations
Online courses have two types of exams:
Non- Proctored (exams taken at home )
Proctored (exams that have to be taken at one of 7 CCC campuses).
Only the selected courses below have proctored exams
If you’re late at the testing center (15mins maximum), it’s at the discretion of the testing site to allow you to take the test or not.

14. How do I participate in my Online Learning Course
How do I participate in my Online Learning Course? : Proctored Exams - TimeTrade
If your course has a proctored exam
Schedule an appointment using Timetrade
Access Time Trade from your my.ccc.edu student portal home page
If you need help, support is available via NO phone support.
1. (specific steps on registering for your proctored test can be found :)

15. Where Do I Purchase Textbooks?
Online through the Akademos website
Students who wish to purchase their textbooks from a different bookstore should
first visit the Akademos web site
IDENTIFY ALL of your course materials, and make sure the authors, editions and ISBN #s are the same.
NOTE: Financial Aid can be used to buy textbooks from Akademos.
Students who wish to purchase their textbooks at their campus
bookstore should first visit the Akademos web site. PRINT A COPY
of your course material list, and bring the list to the bookstore.
This will ensure that you purchase the CORRECT textbooks.

16. Who Do I Contact For Support?
Technical support
Phone: Technical Support Website
Assignments and course content questions:
Contact your instructor via and/or phone using the phone numbers in the course and syllabus
Instructor issue:
Instructor
Corresponding department at HWC
Academic Online Coordinators (AOC)

17. Who Do I Contact For Support?
Grade appeal
Instructor
Corresponding department at HWC
AOC or Department Chair
Associate Dean of Instruction at HWC
Dean of Instruction at HWC
Vice President at HWC

18. What Student Support Services are available?
Online tutoring – Smarthinking
24/7 availability
Drop ins, appointments and submissions
90% tutors- Master/Doctorate degrees
Academic Advising
GradesFirst
Wellness Centers
Disability Access Centers
Libraries
Legal Clinic

19. Test Your Knowledge
What are the differences between online and face-to-face courses?
What are the computer requirements?
How and when to log into my online course(s)?
How to participate in my course and turn in work?
Where to purchase my textbooks?
What student support services are available?
Who to contact with questions?