1. Jewish Family Services
Presenters:
Jessica Allen, Geriatric Services Coordinator
Tom LaSalvia, Geriatric Services Manager
Welcome, introductions, etc…
This powerpoint will briefly walk you through our plans and perhaps address some of the questions you may have…
Barrier Busters
Lives Transformed. Hope Realized.

2. Lives Transformed. Hopes Realized.
The JFS Mission:
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“As an agency in Washtenaw County that serves a diverse, international population, the mission of JFS is to create solutions, promote dignity and inspire humanity.“
Lives Transformed. Hopes Realized.

3. JFS’ 4 Core Competencies
Older Adult Services (Partners In Care Concierge Program, Elderlink, CARES, Friendly Visitor, Transportation Services)
Clinical and Community Services (Counseling, Caregiver Consulting and Support, Crisis Management Services, Eviction Prevention, Community Food Pantry Program)
Employment and Career Services (PATH, Refugee Employment, Recertification Washtenaw & Tri-County, and Career Services, Transportation)
International Services (Refugee Resettlement, English as a Second Language Program, Citizenship, Immigration Services, Welcome Wagon)
[read slide]
Lives Transformed. Hopes Realized.

4. Lives Transformed. Hope Realized.
Older Adult Services
Case Management/Care Management
Office-based and In-home Counseling
Partners In Care Concierge Program
Friendly Visitor Program
Transportation Services
Caregiver Support (Respite, Education, Community-Based Support Network)
Specialty Food Pantry (delivery for homebound)
MMAP (Medicare/ Medicaid Assistance)
Lives Transformed. Hope Realized.

5. Lives Transformed. Hopes Realized.

6. Partners in Care Concierge
Program Overview:
A medical accompaniment program where a volunteer goes with an older adult to a doctor’s appointment
Service is provided “door-through door”
Program Eligibility:
Resident of Washtenaw County
60+ or with a disability if under 60
Need help getting to medical appointments or procedures
Would benefit from a volunteer “partner”
Medical appointments can be confusing, and navigating health care facilities can be complex. Especially if you have to go alone. To support older adults and their caregivers, JFS has developed Partners in Care Concierge, a medical appointment accompaniment service that provides help and support for older adults and their caregivers in the complicated world of health care before, during, and after medical appointments.
PiCC helps clients by having a trained “partner” volunteer who will meet you before appointments or procedures to review concerns, questions and medications
The partner will accompany you to your medical appointments or procedures to make sure your concerns are expressed and addressed during the appointment- and that you understand the information being shared
The service also aims to help in scheduling any follow-up appointments with providers and can help assist to bring to the pharmacy after an appointment if you have to pick up a new medication
The program works to offer emotional support and companionship for people who would benefit from having an ally to go with them on appointments

7. Partners in Care Concierge
Program Benefits:
To ensure adequate knowledge of medical status and care regimen
To provide comprehensive medical accompaniment including written reporting and transportation
To support caregivers’ ability to care for their aging loved ones while reducing stress and limiting episodes of missed work
To prevent caregiver burnout- you are not alone!
To prevent hospitalization and readmissions through timely medical follow up
JFS can provide a volunteer to go with a client to local
anesthesia appointments such as cataracts or colonoscopy
PICC supports caregivers by helping to create a peace of mind- your loved one will be able to attend their appointment and have support. Caregivers and PiCC clients receive reports from visits to stay up-to-date with next steps or follow up. PiCC helps facilitate open and productive communication between loved ones, medical providers, and caregivers. The program also aims to provide insight and offer suggestions and support to assist in the caregiving process.

8. Lives Transformed. Hopes Realized.
JFS NEW CARE VAN FLEET
Lives Transformed. Hopes Realized.

9. Transportation Program Overview: Program Highlights:
JFS Transportation Program has grown to include over 14 vans/buses, 4 of which are equipped with wheelchair lifts.
The program is designed to provide low-cost transportation for Older Adults and disabled clients to doctor's appointments, grocery stores, basic errands, work, community events and other functions.
Program Highlights:
Door-through-door service
Assistance for non-English speaking passengers
Specialized service provider for people 60 + or under 60 with a disability

10. How do clients access these wonderful programs?
To enroll in services
Client must contact us at
Clients have a short phone screen intake to determine their needs and discuss which service is most appropriate
JFS staff will conduct a home visit to complete paperwork and discuss program specifics/payment for services
Lives Transformed. Hopes Realized.

11. Caregiver Assessment Respite Education and Support (CARES)
Program Overview:
Caregiver Conversations is a monthly drop-in education and support group for caregivers in a variety of caregiving roles. The group is held monthly at rotating sites in the community
Caregiver Consultations are individualized one-on-one sessions with a Geriatric Social Worker who help caregivers care for an aging loved-one. This provides a road-map for caregiving.
Caregiver Respite: in-home caregiver relief up to 12 hours of no-cost companion or skilled care services for Washtenaw County residents who are caring for a person who is 60+
Caregiver Transportation- services to assist caregivers in attending appointments in community
Caregiver Conversations: is a monthly drop-in education and support group for caregivers in a variety of caregiving roles. The group is held monthly at rotating sites in the community
Caregiver Respite: in-home caregiver relief up to 12 hours of no-cost companion or skilled care services for Washtenaw County residents who are caring for a person who is 60+
Caregiver Consultations are individualized one-on-one sessions with a Geriatric Social Worker who help caregivers care for an aging loved-one. This provides a road-map for caregiving.

12. Questions? Contact Us: 2245 S. State Street Ann Arbor, MI 48104–
Lives Transformed. Hopes Realized.