1. Gloria Whitcraft, M.S. Ed., LMFT
Serving Multiple
Stakeholders
Hosted by
Gloria Whitcraft, M.S. Ed., LMFT

2. Getting to Know You
Introductions and
Learning Objectives

3. Getting to Know You Your Name Which CC Agency Position/Role
#1 Thing You Love About Your Work

4. We Our Stakeholders
About This Session
One Take Away

5. Shareholder

6. Shareholder For-Profit Owns interest in company/corporation
Profitability is typical # 1 priority
Is also a stakeholder

7. Stakeholder

8. Stakeholder Not-for-Profit Interested Party No profitability
Could be impacted

9. Who Are our Stakeholders?
Nicole, can you create an ecosystem graphic; meaning a circle in the middle entitled Mission, then little circles about the same size orbiting around it, similar to one of these?
Who Are our Stakeholders?
Volunteers
Board
Clients
Church
Stakeholders
Donors
Government
Funders
Employees

10. Our Responsibility & Interconnectedness
“Client”
Community
Funders
Donors
Government
Tax Payers
Each Other
The Mission
The Board
All Stakeholders
The Catholic Church
Ourselves
Partners

11. A Deeper Look at Each

12. The People We Serve The “Client”
Quality, competent, and ethical services
Integrity and Accountability
Empowerment and Advocacy
Impact

13. No Margin, No Mission Donors
Compliance
Stewardship
Integrity
Outcomes
Reporting/Data
Relevance

14. Uncle Sam Government Funds/IRS
Contract & Regulatory Compliance
EEOC Compliance/HR
No Lobbying or Political Activity
Reporting
General Laws
Form 990

15. Volunteers & Board of Directors
Training
Engagement
Recognition
Supervision
Board Members:
Duty of Care
Duty of Loyalty
Duty of Obedience
Strategic Planning
Mission Sustainability
How do We Help?

16. Community Public Benefit Truth in Marketing/Communications Tax Payers
Assess Needs
The Church, parishes and Catholic Schools
Partners (e.g., other social service agencies, education, employers, etc.)

17. Stewardship Prayer Almighty and ever-faithful Lord,
gratefully acknowledging Your mercy
and humbly admitting our need,
we pledge our trust in You and each other.
Filled with desire,
we respond to Your call for discipleship
by shaping our lives in imitation of Christ.
We profess that the call requires us
to be stewards of Your gifts.
As stewards, we receive Your gifts gratefully,
cherish and tend them in a responsible manner,
share them in practice and love with others,
and return them with increase to the Lord.
We pledge to our ongoing formation as stewards
and our responsibility to call others to that same endeavor.
Almighty and ever-faithful God,
it is our fervent hope and prayer
that You who have begun this good work in us
will bring it to fulfillment in Jesus Christ,
our Lord. Amen.

18. Questions?