1. The Leader as an Individual

2. “It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead….”
Robert Greenleaf

3. Ethics
Ethics is a difficult subject, forcing people to think about moral issues with elusive answers.

4. Ethics
Ethics is a difficult subject, forcing people to think about moral issues with elusive answers.
There are many ethical problems common to the workplace – issues of quality, safety, property, and human relations !

5. Ethics
Ethics is a difficult subject, forcing people to think about moral issues with elusive answers.
There are many ethical problems common to the workplace – issues of quality, safety, property, and human relations
It is the task of the leader to understand and make judgments on these difficult subjects!

6. What people want in a Leader
Integrity honesty
Trust
Job knowledge
People skills

7. Personality
The set of unseen characteristics and processes that underlie a relatively stable pattern of behavior in response to ideas, objects, and people in the environment

8. Ex. 4.1 The Big Five Personality Dimensions
Outgoing, energetic, gregarious
Quiet, withdrawn, unassertive
Low
Extroversion
High
Warm, considerate, good-natured
Aloof, easily irritated
Low
Agreeableness
High
Impulsive, carefree
Responsible, dependable , goal-oriented
Low
Conscientiousness
High
Moody, tense, lower self-confidence
Stable, confident
Low
Emotional Stability
High
Imaginative, curious, open to new ideas
Narrow field of interests, likes the tried-and-true
Low
Openness to Experience
High

9. Personality Traits Locus of Control Authoritarianism
Defines whether a person places the primary responsibility for what happens to him or her within himself/herself or on outside forces
Authoritarianism
The belief that power and status differences should exist in an organization

10. Attitude
An evaluation (either positive or negative) about people, events, or things.
Self-Concept
The collection of attitudes we have about ourselves; includes self-esteem and whether a person generally has a positive or negative feeling about him/herself.

11. Theory X and Theory Y
Theory X: the assumption that people are basically lazy and not motivated to work and that they have a natural tendency to avoid responsibility
Theory Y: the assumption that people do not inherently dislike work and will commit themselves willingly to work that they care about

12. Cognitive Style
How a person perceives, processes, interprets, and uses information

13. Myers-Briggs Type Indicator (MBTI)
Personality test that measures how individuals differ in gathering and evaluating information for solving problems and making decisions

14. Knowing Interpersonal Styles
Knowing yourself and your teams Interpersonal style can help you in dealing with others.
Remember, there is NO ONE just like anyone else anywhere in the world.
Each person is unique in his/her experience, resulting in perceptions and judgments that are different from every other person.
(Exercise 15-1 – p.95)