1. Personal Notes What have you personally found of value today?
What do you consider the group needs to do tomorrow to further improve?
What are you personally going to do to bring improvement tomorrow?

2. Useful question when establishing Aims
Purpose
“Why are we doing this task?”
“What is the Task for?”
“What purpose will it serve”

3. “Because of these cause in the past”
Why?
Causes
“Because of these cause in the past”
Analysis Hindsight
Why?
Purposes
“In order to fulfil these purpose in the future”
Imagination Foresight
Task

4. Useful Question when establishing Aims
End Result
“What will be end up with”
(Visualising end product)

5. Useful Question when establishing Aims
Success Criteria
“How will our achievements be measured?”
“How will we judge if our results are satisfactory?”

6. SUCCESS CRITERIA Purposes Need to be clear who is the job for?
What is the job for?
SUBJECTIVE
OBJECTIVE
Quantity
Lots
Plenty
Many 20
<10 >4
Quality
Nice ones good ones
Exactly the same paper
Staples at top left hand corner
Straight edges
Comparative
Similar
Exactly the same in every respect
Cost
Cheap Reasonable cost
Budget of 40 rupees
10 paise each pad
Time
As soon as possible
Quick, Soon
By August 30th, 2015
In 3 minutes

7. AIMS Information WHTBD Plan Action Review Information WHTBD Plan
Review, give new information leading into the next cycle

8. Practice of Effective Aiming
Be as specific as practicable
Aim at highest achievable level
Match your aiming as per task, resources, manpower, time
Assess capacities positively
Aim for both material non-material benefits
Don’t ignore intrinsic non-material benefits

9. Practice of Effective Aiming
Be prudent to judge worth of perceived benefits
Be careful not to skip primary outcome
Don’t forget purpose in wind while determining standards of outcome
Be rational in determining efficiency criteria

10. How things are said has an effect Balanced thought and action
Pointing out difficulties
Asking questions
Presenting alternatives
Posing dilemmas
Suggesting ways out of problem
Building on ideas
Making positive actionable proposals
Source: COVERDALE

11. Task Process Accounting Aim Setting Engineering Process planning
Teaching
Research
Managing time
Listening
Delegation

13. Level of Management
Resource
Aspiration
Time
High
Risk
Plan
Work
Low

14. What did he say? What does it mean? How does it fit? Can I support it?
How to listen
What did he say?
What does it mean?
How does it fit?
Can I support it?
What should I say?

15. Listening “Hearing is with the ears but Listening is with the mind”
“You cannot listen if you are talking and if you are talking you are not learning”

16. Listening “A good listener is not only popular but learns much”
“Learn to listen, opportunity sometimes knocks very softly”

17. PURPOSEFULLY & ATTENTIVELLY
Observation
WHAT IS HAPPENING?
WHAT
HOW
WHAT WE GET
PURPOSEFULLY & ATTENTIVELLY
AWARENESS
USE
FOR OUR OWN USE
TO GIVE FEEDBACK

20. Public Area Information Known by Self & Others
Blind Area Information Known by Other but not by self
Know by others
Unknown by Others
Cancelled Area Information Known by Self but not by other
Unknown Area Information Unknown by Others or self
Known by Self
Unknown by Self
JOHARI’S WINDOW

21. Thank you…