1. The CAF action plan: survey
Ann Stoffels and Patrick Staes
European Institute of Public Administration
CAF Resource Centre

2. Content Improvement of the CAF website and CAF database
The CAF survey
CAF Expert meeting in Speyer: 3 and 4 March
CAF Training Event at EIPA: 9 to 11
November 2005
2nd European CAF Event: 1 and 2 June 2005

3. I. Improvement of the CAF website and the CAF database
In preparation
Adapted at EUPAN lay –out
More possibilities for data registration e.g. good practices and reporting e.g. on national or sector level
Operational in the beginning of March 2005

4. II. The CAF survey
Questionnaire organisations on line and invitations to fill, to be sent out :
21 February 2005 – deadline reply 11 March 2005
preview
Questionnaires national CAF correspondents : sent out 15 February 2005 – deadline reply 11 March 2005
Tasks MS :
find CAF applications that are not registered at EIPA and send invitation to fill in on line or transmit addresses to EIPA to send invitations
Fill in questionnaire for national CAF correspondents
Headlines of the draft report presented at 2nd IPSG meeting
Final report presented at 2nd European CAF Event and DG’s meting

5. III. CAF Expert meeting in Speyer: 3 and 4 March 2005
General reactions/suggestions concerning the CAF
Survey
Permanent Questionnaire on CAF implementation
First list of FAQ concerning CAF
Finalise the programme of the 2nd European CAF
event Luxembourg:
Comparison of existing training programmes &
guidelines
Framework of CAF e-tools
Draft communication plan: 1st discussion

6. IV. CAF Training Event at EIPA: 9 to 11 November 2005
Target Group: trainers, training and change managers in the public administration involved in quality management
Content: the experiences made with the CAF, critical challenges and choices for implementing the CAF, the whole process of implementing , building up support for introducing the CAF, improvement programmes and action plans, chairing experiences.
Method: combination of short presentations, workshops and the presentation of case studies and case study material, deveopped in coordination with the national CAF training initiatives
Objectives: a clear understanding of the challenges involved in introducing the CAF (and quality management techniques more generally), of the choices to be made and of the possible gains and expectations; being prepared to implement the CAF in their own organisations or to help other organisations with the implementation of the CAF.

7. V. 2nd European CAF Event: 1 and 2 June 2005
Draft programme finalised: presentation of the EIPA study, debate, 8 programmes, each time in 4 parallel sessions
Participants: maximum 200
Tasks MS :
Propose good practices for the 8 programmes by 25 February !!!
Propose between 5 and 10 participants by the end of April ; by preference people who did not attend Rome
CAF Expert meting in Speyer: finalise the programme