1. Working Group Review 14/12/11
Glendaruel Projects
Working Group Review
14/12/11

2. Agenda Introduction Presentation 1 Presentation 2 Presentation 3
Exercise 1
Exercise 2
Conclusion

3. Introduction Purpose - Review progress to date
- Share information and insight
- Identify common ground
Approach
- Use established techniques to build consensus and identify practical actions

4. Tools Nominal Group Technique Quality Function Deployment
Affinity Diagrams
Turn subjective “wants and needs” into….
- Objective assessment
- Quantifiable impact
- Tangible actions

5. Code of Conduct This is not a chaired meeting.
This is a facilitated exercise
There is a big difference…
You are here to participate in an exercise to build consensus.

6. Code of Conduct (continued)
Each group will have an opportunity to provide an update with conclusions and recommendations
Following this update, there will be an opportunity to ask clarifying questions
You may not interrupt
You may not talk over anyone who is already speaking
One person talks – everyone else listens

7. Consensus Does not mean that everyone agrees.
Does mean that there is agreement about the best path forward

8. Subjective to Objective …

9. Presentations (Optional)
5 minutes
State purpose/objective
Present key findings
State conclusions
Make recommendation

10. Exercise 1 List “Wants & Needs”
Then translate to objective requirements
Example: Convert
The bike needs suspension to
I need a more comfortable journey
Starting at the higher level generates a more open assessment of options…

11. Exercise 2 Build a common understanding on priorities
Agree on 5 – 6 criteria for evaluation
Force rank the criteria
List out ideas and suggestions
Rate each idea/suggestion against the criteria
Use a 1, 3, 9 scale

12. QFD

13. Appendices Original output from CGDT Strategic Aims
“Critical To” Trees
“Force Field” Analysis