1. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back At Supper Club, we like to serve each guest his or her meal at the table, instead of cafeteria style. It is a little more personal. As a result, we have 3 teams involved in serving each meal. The meal preparers, the tray runners, and the servers on the floor. Introduction

2. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back At Supper Club, we like to serve each guest his or her meal at the table, instead of cafeteria style. It is a little more personal. As a result, we have 3 teams involved in serving each meal. The meal preparers, the tray runners, and the servers on the floor. Meal preparers are on stage, creating each plate for each guest. Introduction

3. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back At Supper Club, we like to serve each guest his or her meal at the table, instead of cafeteria style. It is a little more personal. As a result, we have 3 teams involved in serving each meal. The meal preparers, the tray runners, and the servers on the floor. Tray runners carry a tray full of meals out to the tables on the floor. Introduction

4. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back At Supper Club, we like to serve each guest his or her meal at the table, instead of cafeteria style. It is a little more personal. As a result, we have 3 teams involved in serving each meal. The meal preparers, the tray runners, and the servers on the floor. Meal servers take meals from the trays and give them to the guests, with a friendly, welcoming smile. Introduction

5. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back Meal preparers serve up each meal, preparing it for every guest. There are two important points for the prep team (in addition to sanitation and safety): maintaining portions, and presentation. Meal preparers

6. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back Meal preparers serve up each meal, preparing it for every guest. There are two important points for the prep team (in addition to sanitation and safety): maintaining portions, and presentation. Food safety and sanitation are critical in every step of serving food. Meal preparers Getting sick from food poisoning is awful for anyone, but many of our guests have limited access to healthcare and bathroom facilities. Therefore sanitation and safety are especially important at Supper Club. For more information see the sanitation guidelines in the volunteer instructions.

7. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back Meal preparers serve up each meal, preparing it for every guest. There are two important points for the prep team (in addition to sanitation and safety): maintaining portions, and presentation. To ensure we have enough food for all of our guests, the portion sizes must be maintained. The floor manager and lead cook will work out portion sizes. The prep teams need to maintain them while serving. Meal preparers In food service presentation is two-thirds of the meal. A delicious meal that doesnt look good wont taste good. So as the prep team sets out the starch (pasta, rice, etc.), protein (chicken, beef, etc.), vegetable (mixed veggies, etc.), and bread, they should try to make each meal look as attractive as possible.

8. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back Tray runners carry the full tray onto the floor to the meal servers. The tray runners also need to be careful of sanitation and food safety, and also need to keep the flow of meals onto the floor steady. Tray runners At Supper Club, each tray should have seven meals on it. That way, each table of seven people will be served at about the same time. This will also maintain a constant flow of meals from the stage to the tables, and ensure the food is still hot when it is served. At restaurants, the servers and cooks are careful to serve all of the meals at the same time. This is because it is rude to eat when others at the table havent been served, but they also dont want the food to get cold.

9. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back Our guests are used to the way we serve. We always serve in the same way, that way people know what to expect and dont feel like anyone is getting preferential treatment. So we always serve all food in the same order – meals, seconds, desserts. From the tables closest to the door to the farthest. 1 Tray runners

10. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back So we always serve all food in the same order – meals, seconds, desserts. From the tables closest to the door to the farthest. 1 Our guests are used to the way we serve. We always serve in the same way, that way people know what to expect and dont feel like anyone is getting preferential treatment. Tray runners

11. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back Meal servers are the face of Supper Club to the guests. They need to maintain food safety and sanitation standards while delivering each meal with a friendly, welcoming greeting and smile. Meal servers As we serve each meal, servers need to remember that part of our goal is to treat each other and guests with respect and dignity. A friendly hello and welcoming smile help set the mood for everyone at Supper Club.

12. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back Meal servers are the face of Supper Club to the guests. They need to maintain food safety and sanitation standards while delivering each meal with a friendly, welcoming greeting and smile. Meal servers As we serve each meal, servers need to remember that part of our goal is to treat each other and guests with respect and dignity. A friendly hello and welcoming smile help set the mood for everyone at Supper Club.

13. Wednesday Night Supper Club Serving the meal Press the right arrow to advance or the left arrow to go back After all of our guests have been served, we like to create a tray of extra meals for guests who come in late. Once this extra tray is done, volunteers on the prep, tray running, and serving teams can pick up a coffee pot, milk, or water pitcher and help serve coffee or water. If we have enough food, volunteers are also welcome to sit down in the auditorium with guests and have supper themselves. Having dinner with guests is a great opportunity to get to know them on a personal level. Often, the friendships developed with guests become the most rewarding part of the volunteer experience. We all need to keep busy and help out wherever needed until the meal is done and the auditorium cleaned up. If youre not sure where you can help out, ask the floor manager for an assignment.