1. Questions and Answers Where do I buy the access code/card?
You have to buy the access code/card at the MDC Bookstore
Store Location
·         MDC West Campus
·         Contact:  (305)  
Your Miami Dade College West Campus Bookstore
Hours: M-R 8am-6pm Fridays 8am-2pm

2. Do I have to bring my registration when I buy my access code/card?
Yes, you should bring your registration for the clerk in the store to know the level you are in, specifically for MyEnglishLab where the card goes with the access level.
What do I do once I have my access code/card?
You will have to go to the ASL-EAP lab in room 2121 with your access card in order for us to help you complete your registration properly.
For the Speech code you MUST bring your receipt to Jennifer Deronville and she will register you in the system with TellMeMore-Rosetta Stone.

3. How can I tell that I am properly registered?
You will receive an with information about your username and your PW for Speech and a confirmation from PEARSON.
What is the link for Writing?
The link for Writing is
What is the link for Speech?
The correct link for Speech is
What is the link for the EAP lab?
The EAP lab link is accessible anywhere, anytime at

4. What do I do if I forget my PW?
Contact the MyEnglishLab Writing Coordinator and/or the TellMeMore Speech Coordinator to help you reset your PW or refer to your .
What happens when I have problems with the program outside of the lab?
If you have problems with MyEnglishLab outside of the lab environment you MUST contact the Pearson program site directly at and go to chat to talk to a representative or come to the lab to further help you.
If you have problems with Rosetta Stone at home, you will have to check your browser and headphones or contact ROSETTA
( ) visit their site
or come back to the lab for further help

5. What should I do to avoid failing the lab?
To avoid failing the lab you will have to complete your lab hours, your test and most of the activities according to the gradebook disclosure provided to you during this presentation.
What are the consequences of failing the lab?
Failing the lab has consequences. If you are under Financial Aid, F.A. can ask for the money back, and place you in a list to remove your Financial Aid assistance.
Also, failing a course affects your GPA, and you have to maintain a minimum GPA of 2 points or higher to graduate from college.
What if I have extenuating circumstances that do not allow me to complete the course?
You must notify immediately your instructor in order to withdraw before the deadline. If you do not withdraw from the class or ask your professor to withdraw you, then you will receive a failing grade.