1. Have Your Say How to tell us: What do you want to tell us?
Compliment: If you like what our staff or teams have done, let us know and we’ll pass on your thanks.
Complaint: If you believe we haven’t provided a quality service, have done something wrong or have let you down, please let us know.
Comment: If you want to comment on the things we do and the way we do them or give us your ideas for making things better, let us know.
How to tell us:
It’s important to Youth Connexions that you get the support you need.
We can make things better by listening to you. Here is how you can tell us your compliments, complaints and comments:
Talk to any member of staff
Use the feedback form on the Youth Connexions website OR
Use the feedback form on the Herts County Council website
Send us an
Call us on
Fill in the ‘Have your Say’ form at all Youth Connexions venues
All complaints will be dealt with following the Herts County Council
Complaints procedure, get a copy here hertsdirect.org