1. Accreditation Masterclass 360 View – A Provider Perspective Dr Rachel McCarthy Consultant Clinical Scientist Head of Audiology

2. Accreditation at the Royal Berks
Audiology
Physiological Services accreditation (IQIPS) obtained in 2014
Medical Laboratories:
Pathology, Biochem, Phlebotomy & Haem accreditation maintained 2016
Other?
Physiological Services? Imaging?

3. Why did we do it? … Improving Quality? More of the same
Lead on from QET (Quality Enhancement Tool)
Badge of Quality
Climate of Commissioning Challenge – evidence quality
Contractual
Any Qualified Provider contract obligations
Was a commitment to improving quality #1 – not really. Challenging commissioning climate
… Improving Quality?

4.  How did we find it? It takes time / resources ++
We under-estimated it
It can test the spirits! 
Quality improvement ++
Motivating / engaging team
It can lift the spirits! 4

5. Tips #1 Be organised Set tight but realistic timelines
Draw up an audit plan / evidence schedule
Plan in sufficient time
Meet regularly to keep on track / avoid duplication
#2 Delegate
Choosing the right person for the right job 5

6. Tips #3 Be clever Think how to combine evidence / audits
#4 Learn from others
Don’t re-invent the wheel – share! (eg from other services, BAA Facebook, BAA IQIPS blog, UKAS events)
#5 Sell it to management
And shout about it 6

7. Benefits of Accreditation
1. Quality Improvement!
2. Badge of quality: Commissioners, Trust Managers, patients
3. Benchmark against others
4. Morale booster for the team
5. Internal leverage: capital bids, estates & facilities projects
6. Fulfilling contractual obligations – move towards mandatory? 7

8. Thank you for listening 8