1. 4/20/2019 8:09 PM
BRK Bots and brains: The Microsoft Bot Framework and Cognitive Services, better together
Mark Schramm
Microsoft MVP, Windows Development
@markbschramm
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2. Bots & Cognitive Services
4/20/2019 8:09 PM
Bots & Cognitive Services
Bot Frustration
Discussion (10 minutes)
Are Bots the Solution?
Inclusivity and Bots
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Bot Frustration and Cognitive Services
4/20/2019 8:09 PM
Bot Frustration and Cognitive Services
Is Frustration a thing?
How to keep ‘em happy
Cognitive Services
Text Analytics API
LUIS
Bing Search API
Global Message Handlers
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Bot Frustration and Cognitive Services
How do we sport frustration?
How do you prevent frustration?
Once Frustrated, how do we fix it? 02 03 01 04 09 08 07 05 06 10
Pens Down!

5. Pizza Search Q&A Games Chat Are Bots THE Solution Who is it for?
4/20/2019 8:09 PM
Are Bots THE Solution
Who is it for?
What is the goal?
What are the alternatives?
Pizza
Search
Q&A
Games
Chat
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. 02 03 01 04 09 08 07 05 06 10 Pens Down! Are Bots THE Solution
What are possible solutions that bots solve?
Would anything work better? 02 03 01 04 09 08 07 05 06 10
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7. Inclusive Bots Natural Language Cortana Speech How can AI help?
4/20/2019 8:09 PM
Inclusive Bots
Natural Language
Cortana Speech
How can AI help?
Considerations for Inclusivity
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. 02 03 01 04 09 08 07 05 06 10 Pens Down! Inclusive Bots
How can a bot help?
What can you add to a bot to make it inclusive? 02 03 01 04 09 08 07 05 06 10
Pens Down!

9. Call to Action Get started with the Microsoft Bot Framework
Review all the Microsoft Cognitive Services
Learn about Inclusive Design at Microsoft (and download the toolkit)

10. 4/20/2019 8:09 PM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.