1. Training Testing Professionals: Making the transition to Web Based Application Testing
Robert Sabourin
President
AmiBug.Com, Inc.
Montreal, Canada
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

2. Training Testing Professionals: Making the transition to Web Based Application Testing
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

3. Training Testing Professionals: Making the transition to Web Based Application Testing
Robert Sabourin , Software Evangelist
President
AmiBug.Com Inc.
Montreal, Quebec, Canada
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

4. AmiBug.Com, Inc. Software Development & SQA Consulting Services
Training, Coaching and Professional Development
Light Effective Process
Team Building and Organization
We help people to get things done!
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

5. I am a Bug In the style of a children's book.
Robert & Catherine Sabourin
ISBN:
In the style of a children's book.
Explains elements of software
development process in a fun easy
to read format.
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

6. Public Works and Government Services Canada
Government of Canada
Infrastructure, procurements
Centralized services
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

7. Public Works and Government Services Canada
Original mainframe based client server solution uses combination of intelligent PC terminals and business logic implemented on mainframe systems with large DB2 backend database
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

8. Public Works Canada Current Major Development Projects
Common Department Financial System (CDFS)
System Management
Access and Reporting
Expenditure Management
Revenue Management
General Accounting
Budget and Forecasting
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

9. Public Works Canada Current Major Development Projects
Common Department Financial System (CDFS)
Develop web technologies based from end which can be accessed from desktops of internal users at government offices via Internet browsers
Use middleware developed using an IBM Websphere architecture
Share DB2 backend with co-existing “traditional” mainframe solution
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

10. Public Works Canada Current Major Development Projects
Common Department Financial System (CDFS)
Current system has a defect tracking system with over 1400 users across Canada
Defect tracking tied in with internal customer support and maintenance services
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

11. Public Works Canada Government On-Line
All Government services to be available on-line on the Internet
Complete new web based front end
Public information about services
Procurement support including supplier registration and tracking
Point of contact
Point of service
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

12. Government On-Line Canada
“By 2004, Canadians will be able to request and receive all key federal services through secure, interactive and timely on-line transactions.”
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

13. Government On-Line Training Observed Q3+Q4-2001 and Q1-2002
High percentage of students are experienced testers moving to GOL applications from Client Server or Mainframe applications
High percentage have never used basic testing techniques such as:
Equivalence Partitioning
Boundary Analysis
State Modeling
Analytic Methods
Any Code Coverage Techniques
High percentage have never read more than one book about testing
High percentage have never attended a course or conference about SQA or Testing or Software Engineering
… but they all are enthusiastic and want to learn!
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

14. What is needed! Training Get back to basics!
Testing 101 courses and books all over the place
Practical books
Awareness of the many wonderful methods and techniques available in an objective and open minded approach
Encourage a foundation in fundamentals before overly skill based approaches
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

15. Phase Core Workflow When? Rational Unified Process (RUP) Transition
Construction
Inception
Elaboration
Core Workflow
Maintenance
Testing
Development
Design
Analysis
Requirements
When?
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

16. Phase Core Workflow What? Rational Unified Process (RUP) Transition
Construction
Inception
Elaboration
Core Workflow
Maintenance
Testing
Development
Design
Analysis
Requirements
What?
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

17. Starting Point Testing teams Large team Over 100 testing professionals
Senior in testing experience
Mainframe focused
Very limited experience testing Web systems
Good understand of how to find problems with financial systems
Good understand of bug reporting and triage
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

18. Starting Point Established Testing Methods
Testing with detailed, complex, procedures which includes a mix of instructions, outlining step by step exactly what the tester should do and what the expected results should be
Black box oriented functional testing
Some concepts of scenarios
Testing designed based on solid analysis of requirements and systems expected usage
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

19. Starting Point Basic Web Terminology
All testers offered hands-on training in the basics of HTML and all relevant Web Technologies used in the CDFS and GOL projects
Three tiered web development architecture being used
Which function is implemented on which tier
Associated failure modes!
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

20. Training Approach Back to basics
Start with existing testing process in place
Teach how test cases are derived from basic concepts such as
State modeling
Equivalence partitioning
Boundary analysis
Positive and negative test design
Use relevant familiar examples
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

21. Training Approach Decouple test procedure from test data
Data independent
Decouple user input from test instructions
GUI independent
Use familiar examples, show how the procedures can be written in a technology independent manner
Benefit of reuse and shared testing analysis between two systems (old and new)
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

22. Training Approach Testing Lab
Teach by example how platform testing can be achieved using a testing lab with Operating System and Browser swapping
A lab was set up and used as an example in training courses
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

23. Training Approach Course structure Three of ½ day workshops
All terminology carefully reviewed with team to ensure consistent
Dry run and complete content review
½ day design can be done on site with minimal disruption of projects.
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

24. Course Outline Philosophy, terminology (purpose, risk)
Types of testing and the development process (workflow, prioritization)
Quality Factors and what can break (failure modes)
Testing Web/User Interface Tier
Lab Set Up / Platforms
Browser compatibility testing
Check list approaches
Tools and techniques
Testing Application Tier
Analytic techniques
Exploratory techniques
Scenario Based Data Driven approaches
Testing Data Tier
Create, Update, Delete
Search Sort
Shared Database issues
SQL – static
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

25. Results 6 sessions to date (June 2002), 90 students
Group has set up completely functional test lab
Set up new bug prioritization workflow
Finding – and getting fixed - large number of important bugs well in advance of deployment
2 Follow up sessions planned for September
Frequent follow-up meetings, and correspondence, to help resolve conflicts and confusion as problems are encountered
New examples and updated content as feedback is collected
New tests being developed will be easier to adapt to future changes to GUI and any technology shifts
Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002

26. Thank You Questions? Thursday, April 25, 2019Thursday, April 25, 2019
© Robert Sabourin, 2002