1. Quality and Risk Management at Brazilian Institute of Geography and Statistics: a short report of a work in progress
Ana Cristina Martins Bruno,
Brazilian Institute of Geography and Statistics,
June, 2018
Session 2

2. Quality and Risk Management at IBGE
RM Maturity Model developed by Federal Court of Accounts
Lessons learned and future developments

3. Portfolio Management – Project Management
Functions and legal obligations
Strategic Guidelines
Time
Mission
Vision 2027
Guidance
Strategic Objectives
Multiannual (10 years)
Macroprocesses
Values
Strategic Priorities
Business Processes Management
Portfolio Management – Project Management
CHANGE: INNOVATION AND IMPROVEMENTS
Realization (1 to 2 years)
Processes
Tactical projects
Strategic projects
Iniciatives
Execution
Subprocesses
Annual Activities Planning
Activities
Permanent
OPERATIONS
Business Activities
Management Activities
Support Activities
Results
Source: IBGE, 2017, adapted from the Central Bank of Brazil

4. Portfolio Management – Project Management
Functions and legal obligations
Strategic Guidelines
Time
Mission
Vision 2027
Guidance
Strategic Objectives
Multiannual (10 years)
Macroprocesses
Values
Strategic Priorities
Business Processes Management
Portfolio Management – Project Management
Innovation and change
CHANGE: INNOVATION AND IMPROVEMENTS
Routines
Realization (1 to 2 years)
Processes
Tactical projects
Strategic projects
Iniciatives
Execution
Subprocesses
Continuous improvement
Annual Activities Planning
Routines
Activities
Permanent
OPERATIONS
Business Activities
Management Activities
Support Activities
Results

5. GSBPM GAMSO Strategic risks Portfolio risks Project risks
Functions and legal obligations
Governance
Strategic Guidelines
Time
Mission
Vision 2027
Guidance
Strategic Objectives
Multiannual (10 years)
Strategic risks
Macroprocesses
Values
Strategic Priorities
Portfolio risks
Business Processes Management
GSBPM
Portfolio Management – Project Management
CHANGE: INNOVATION AND IMPROVEMENTS
Risk Management – ISO 31000
PMBoK/PMI
Statistical program (1 to 2 years)
Processes
Tactical projects
Strategic corporate projects
Actions
Quality Management System:
ISO 9001
Execution
Subprocesses
Project risks
Operational risks
Annual Activities Planning
Activities
Operational risks
GAMSO
Permanent
OPERATIONS
Business Activities
Management Activities
Support Activities
Results
Strategic Management (Goals and key indicators monitoring)

6. Risks Map je Board of Directors Strategic Management Strategic Map
Governance
GAMSO
Board of Directors
Risks Map
Strategic
Management
Strategic Map
Strategic Objectives
Institutional Objectives
Strategic Risks
Corporate Risks
Governance, Risks and
Internal Controls Committee
Management
Change risks
Project risks
Portfolio risks
Strategic Projects
Tactical Projects
PMBoK
Project Leader
Project
Management
Processes
Activities
GSBPM
Operational risks
Coordinator/
Head of Units
Process owner
Process
Management

7. Continuous Improvement
Quality Management
Process-driven
approach
Risk
Thinking
ISO 9001
Q Policy
Q Committee
Risk
Management
Routine Management
Continuous Improvement
GAMSO
GSBPM
POTENTIAL NONCONFORMITY
REAL NONCONFORMITY
IMPROVEMENT OPPORTUNITY
Correction
SYMPTOM
New Q Standard
Preventive Action
Corrective Action
Improvement
Controls
POTENTIAL CAUSES
ASSIGNABLE CAUSE
RANDOM CAUSES
Effective action?
Standardization?
Likelihood x
Impact
Q Gates
Risks
Level of risk x
Tolerate Risk
Acceptable?
Consequence/ Effect
ISO 31000
RM Policy
RM Committee
Not acceptable?
Risk Identification
Risk Analysis
Risk Evaluation
Risk Treatment Plan

8. ENVIRONMENT (40)
PROCESSES (30)
PARTNERSHIPS (10)
RESULTS (20)
Leadership
Policies and Strategies
People
Risks identification and assessment
Response to risks
Monitoring and communication
Effectiveness of risks management
Organizational results
Risk Management Maturity Assessment model developed by the Federal Court of Accounts
Source: BRASIL, 2017

9. What are the most important lessons learned so far?
Transformation of management style
New organizational culture, cross actions, interaction, joint decisions
Training in management, methodological domain and its assimilation in culture
Implementation phase preceded by a testing phase
Internal Audits: closer cooperation

11. Quality and Risk Management at Brazilian Institute of Geography and Statistics: a short report of a work in progress
Thanks!
Ana Cristina Martins Bruno
Brazilian Institute of Geography and Statistics