1. Vikki Kwan TransLink’s CAPITAL-M Program
Senior Manager- Infrastructure Program Management
TransLink’s CAPITAL-M Program

2. Outline About TransLink TransLink’s Asset Management Goal
CAPITAL-M Program
Achievements
Next Steps

3. South Coast British Columbia Transportation Authority
TransLink: Our Assets
South Coast British Columbia Transportation Authority
Planning, financing, and operating an integrated transportation system within Metro Vancouver; and
Responsible for maintaining over $12 Billion physical assets.

4. TransLink: Our Assets

5. TransLink: Our Assets
And many more…

6. Asset Management Goal
Proactively align TransLink’s asset management activities with best practice to serve TransLink’s Corporate Priorities:
Ensure state of good repair of our assets,
Mobilize Mayors’ Vision, and
Enhance Customer Experience.

7. TransLink’s Asset Management Program
CAPITAL-M Program launched in August 2015

8. CAPITAL-M Program Key Achievements
AM Policy
Asset Management Plan & governance structure;
Capital Asset Reinvestment Needs;
Capital Decision Support Framework;
Champions and supporters;
And many more…

9. Initiative #1: Asset Management Plan
Key enablers:
1. Policy & Governance
Key Initiatives
4. Data & Information
2. Process & Standards
5. Tools & Technology
3. People & Support
Current
Target Maturity 1 2 3 4 5
Initial
Undocumented and changing processes;
Reactive response to immediate needs.
Repeatable
Some repeatable processes;
Limited documentation
Culturally driven consistency
Defined
Fully Documented and standardized processes;
Consistent communication and delivery.
Managed
Strategically aligned and well-integrated process;
Effective control and managed performance.
Optimizing
Advanced, fully-integrated processes
Ongoing improvement via introduction of new concepts / ideas.
ISO Capability Maturity Assessment Scale

10. Initiative #1: Asset Management Plan
Asset Management Plan (AMP) with a roadmap of 25 key asset management initiatives;
A governance structure was developed to guide the delivery of the AMP; and
An Asset Management Policy was adopted by management to outline TransLink’s commitment.

11. Initiative #2: Capital Asset Reinvestment Needs
Estimate value of transportation assets for which TransLink is financially responsible;
Develop a systemic process to continuously maintain and update asset inventory and condition information; and
Proactively predict future capital reinvestment needs to support long-range capital plans.
Illustration Only

12. Initiative #3: Decision Support Framework
An objective system aligned with corporate priorities to help evaluate capital project requests on an annual basis.
Criteria,
Definitions &
Weighting

13. Initiative #3: Decision Support Framework
Communication – please advise if this can be presented or circulated
Initiative #3: Decision Support Framework
Criteria,
Definitions &
Weighting
Illustration Only

14. Developing Champions and Supporters
CAPITAL-M
Demonstrate value of good asset management practices;
Achieve tremendous buy-in and support;
Develop champions and supporters for good asset management practices.
Leadership
Strong executive and senior management support
Stakeholders
Know / understand your stakeholders
Collaboration
Communication
Good PR strategy
Visual
Built on 3 fundamental building blocks

15. Next Steps: Keep the Momentum
Deliver the 25 asset management initiatives on the AMP
Continue stakeholder engagement
Change management

16. Next Steps: Keep the Momentum
Refine the enterprise Decision Support Tool Framework to support capital planning cycle;
Create the first ever 10-Year Asset Renewal Plan and Create 31 basic Asset Renewal Programs;
Start implementing a modern EAM System at BCRTC;
Develop the first enterprise Technical Drawing Management Standard.

17. Questions? Contact Me: Vikki Kwan
Senior Manager – Infrastructure Program Management,
TransLink