1. Paul Morris CIS144 Problem Solving Methodologies
Duncker Diagram
Paul Morris
CIS144
Problem Solving Methodologies

2. Definition
The Duncker Diagram points out ways to solve the problem by making it OK not to reach the desired state

3. Two General Solutions
Solutions that move from the present state to the desired state
Solutions that modify the desired state until it conforms to the present state

4. Two Implementation Solutions
Functions Solutions are possible paths to the desired state
What to do!!!
Specific Solutions implement the functional solutions
How to do it!!!

5. The Diagram Achieve Desired State OK Not to Achieve Desired State
General Solution
Functional Solution
Path 1 2 3
Path 1 2 3
Solution 1 2 3
Solution 1 2 3
Specific Solution

6. The real problem was how to lower her stress at her workplace
Teacher Dilemma
The real problem was how to lower her stress at her workplace

7. The real problem is the cereal was not staying fresh long enough
Market Dilemma
The real problem is the cereal was not staying fresh long enough

8. Group Problem
You go to your grandmother’s home each Sunday for dinner. However, 8 out of 10 times you are late. This is very frustrating to Granny as the food gets cold.
Use the Duncker Diagram problem solving method to come up with possible solutions to this problem.