1. One Person Payroll Department

2. Speakers Michelle Clawson, CPP Global Payroll Manager Driscoll’s, Inc.
Larry White, CPP Director of Payroll Training American Payroll Association
The Speakers/Panelists slide is only to be used for introductions during your presentation. Add additional speaker slides if needed. The header is White text on a Red background.
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3. Time
Management 4

4. Time Management
Tasks
and
processing

5. Time Management
Meeting
deadlines

6. Additional management requests

7. Taking time off

8. TRAINING

9. Training
Staying up-to-date

10. Training
Training your backup

11. Keeping your education current
Training
Keeping your education current

12. Knowing your resources
Training
Knowing your resources
I NEED HELP!

13. Training
Free training

14. Preparation

15. Preparation
Well Written Procedures

16. Communicating expectations to management and employees
Preparation
Communicating expectations to management and employees
NOW HEAR THIS!

17. Preparation

18. Preparation
S E P A R A T I O N
of duties

19. Preparation

20. Proactive communication with key partners

21. Year end planning and preparation

22. Confidentiality 23

23. Allowing others access to information
Confidentiality
Allowing others access to information

24. Confidentiality
Unattended office space

25. Confidentiality
Being aware of your surroundings

26. Regulatory requirements
Confidentiality
Regulatory requirements

27. Being aware of what’s visible in your workspace
Confidentiality
Being aware of what’s visible in your workspace

28. Proper disposal of confidential documents
Confidentiality
Proper disposal of confidential documents

29. 29

30. Customer Service
Meeting Expectation

31. Customer Service
Defining a Time Frame

32. Customer Service
Follow Up

33. Customer Service
Empathy

34. Customer Service
Communication skills

35. Customer Service
Going the extra mile

36. Customer Service
Fixing mistakes

37. Stress and Anxiety 38

38. Stress and Anxiety
Sharing the load

39. Stress and Anxiety
Delegation

40. Stress and Anxiety
Taking a break

41. Stress and Anxiety
Find humor

42. Stress and Anxiety
Organization

43. Stress and Anxiety
Creating a pleasant environment

44. Stress and Anxiety
Take care of yourself

45. Uncharted Circumstances

46. Uncharted Circumstances
Something that nobody else has experienced

47. Thank You!