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FUTURE OF WORK
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Global Banking Trends
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Increase of Millennials in the population , workplace & consumer
Millennials will comprise 75% of the global workforce by 2025. - Deloitte Millennial Survey, January 2016 Marketing to Millennial Consumers Millennial Traits Digital Natives who are born networkers Team Players Born Gamers Demand Recognition & Leadership Tech Savvy Innovative Opportunistic Work is what they do – Not a place that they go to
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HOW MILLENNIAL ARE YOU??
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Global Approach to Human Resources Management
The Digital world of Work Network of Teams Employee Experience HR Analytics Arrival of GEN Z
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The digital world of work has disrupted the way we operate enabling an “always on” organization, focused on culture, engagement, open communication and feedback. Leveraging agile, gamification, and lean start up methodologies to drive efficiency across the business Inspire Admire Retire Hire EMPLOYEE ENGAGEMENT Our social business platform that transforms the way we work, learn, share and connect with each other DIGITAL H2R Driving employee engagement by digitizing the H2R process PERFORMANCE GAMIFICATION Bottom up employee engagement for improved productivity and continuous self-improvement BADGES Jagath Sara Shankar Employee Status Progress Shanika Jennie Irosha
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© $$ Robotic Process Automation (RPA) m m 24/7
Automation of Automation Orchestrate across human, process & IT actions m m $$ 25-50% Cost Savings Reduction in error rates 21% ↘ The ability to better manage repeatable tasks 21% ↗ In creating a frictionless straight through process 11% ↗ Improvement in the standardization of process workflow Creating the report , validating and sending to stakeholders Copy pasting and merging data 24/7 Robots that work around the clock Referring multiple systems to gather additional data Compliance : Data and processes can be retained onsite Running Excel spreadsheets populated from various unrelated data sources. Replicate robotic tools and processes across GEOs / BUs Source : Cognizant Center for the Future of Work, 2015 Sources : Everest Group Robotic Automation Drives Value in FAO | Market Insights, 2014 and
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Areas where RPA has a higher potential for return/benefits
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A new organization has emerged “network of teams” forcing companies to re-organize, re-design (roles, rewards, and career), and change the role of management Results 8,000 employees are using it scaling to all 70,000 by the end of the year. Problem Employees pointed out that their old performance management system was ineffective. Solution “Team Space”, a tool designed to service teams and team leaders by providing them information on their strengths. TEAM VS INDIVIDUAL
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To enable such organization, the talent management of more focused towards the employee experience influenced by design thinking, app economy, and transparency General Mills Virtual Office Tours Lincoln Electric Career Fairs The British Army Recruiting GE Career Fairs
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Introducing myBank myBank is a solution accelerator that provides an end to end, next generation mBanking app to accelerate digital transformation via: Mobile account origination including driver’s license scan & mobile check deposit Biometric authentication via Daon IdentityX Peer to peer payments Remote Check Deposit & Photo Bill Pay via Kofax OCR Social authentication via Facebook Ask Sara – your new digital banking assistant! Apple Watch integration
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Mobile access of Digital HR
REPS available on mobile HR Service Desk on mobile phone Formal feedback on LMS Recruitment Referrals via mobile
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HR Leaders are responding rapidly to focus on Data Analytics, design thinking, employee driven learning, and digital HR.
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Employee Delight Index Pro-Active Warning Systems
HR Leaders are responding rapidly to focus on Data Analytics, design thinking, employee driven learning, and digital HR. Employee Delight Index Pro-Active Warning Systems
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Arrival of GEN Z , the generation born after millennials that is emerging as the next big evolution for business leaders, market researchers, cultural observers and trend forecasters Snack Media - Snack Media are real-time engagement experts With the digital marketing world now firmly focused on engagement as its primary objective, Snack Media’s unique approach enables brands to engage with fans of sport, music and entertainment on a huge scale by meshing social content development with social and native advertising. Specialties Sport, Digital Media, Social Media Marketing, Key Influencer Engagement, Content Marketing, Native Advertising, Real-Time Marketing, Data Targeting, Online Display Advertising
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THANK YOU
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THANK YOU
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