1. TS 16949 COMPANY Page 1 of 5 Date : 02.02.2011 www.Jayahind.com Challenges faced during New Product Development Presentation by R V Shah Jaya Hind Industries Ltd, Akurdi, Pune 411 035

2. TS 16949 COMPANY Page 2 of 5 Date : 02.02.2011 www.Jayahind.com Receipt of 2D / 3D Data as Soft Copy / Hard Copy with Estimated Volumes.Receipt of 2D / 3D Data as Soft Copy / Hard Copy with Estimated Volumes. Feasibility StudyFeasibility Study a) Deciding the Process (PDC / GDC), b) Customer Drawing Study. c) Deciding Suitable Equipments (Suitable Machine, Fixtures, Gauges, Tooling, Testing Equipments etc), d) Identifying Special Characteristics, Special requirements like heat Treatment, leakage Testing, Shot Blasting, Vibro Finishing, Cleaning / Millipore Value, etc. e) Technical Review with the Customer and freezing their requirements. Cost Estimation and submission to the Customer.Cost Estimation and submission to the Customer. Receipt of Purchase Order from the Customer.Receipt of Purchase Order from the Customer. Management Approval.Management Approval. Formation of CFT Team and Project Kick Off.Formation of CFT Team and Project Kick Off. a) PRODUCT DEVELOPMENT PROCEDURE PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM

3. TS 16949 COMPANY Page 3 of 5 Date : 02.02.2011 www.Jayahind.com 2 D DRAWING METHOD GATE LAYOUT GATE MODELLING GATE SIMULATION GATE DESIGN APPROVAL GATE WORK ORDER GATE a) TOOL DESIGN GATED PROCESS PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM

4. TS 16949 COMPANY Page 4 of 5 Date : 02.02.2011 www.Jayahind.com b) Challenges Faced During New Product Development by CFT Approach. Even after receipt of Purchase Order, Technical Data Freezing takes more time from the customer.Even after receipt of Purchase Order, Technical Data Freezing takes more time from the customer. Variance between 2D Drawing, 3D Data and Sample.Variance between 2D Drawing, 3D Data and Sample. From RFQ stage to Purchase Order finalization, Customer may take his own sweet time and later on create urgency and excessive pressure to shorten the Development Time.From RFQ stage to Purchase Order finalization, Customer may take his own sweet time and later on create urgency and excessive pressure to shorten the Development Time. Lot of Audits by Customer / External Agencies before order finalization.Lot of Audits by Customer / External Agencies before order finalization. Corrections and Modifications are required quite often in the product model for making it friendly for manufacturing. (Eg : Modification of Draft Angle, Radii, Parting Lines etc).Corrections and Modifications are required quite often in the product model for making it friendly for manufacturing. (Eg : Modification of Draft Angle, Radii, Parting Lines etc). Undue Time Pressure from customer during Development Stage.Undue Time Pressure from customer during Development Stage. Frequent modifications and changes in the product specifications by the Customer during Development stage.Frequent modifications and changes in the product specifications by the Customer during Development stage. Some Customers are reluctant to accept suggestions by Supplier which are helpful in improving Product Quality..Some Customers are reluctant to accept suggestions by Supplier which are helpful in improving Product Quality.. Persons responsible for Vendor Development, Purchase and Quality Control are different and have different Technical and Commercial requirements.Persons responsible for Vendor Development, Purchase and Quality Control are different and have different Technical and Commercial requirements. After Sample submission, Customer takes more time for Testing, Validation and Product Approval.After Sample submission, Customer takes more time for Testing, Validation and Product Approval. PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM

5. TS 16949 COMPANY Page 5 of 5 Date : 02.02.2011 www.Jayahind.com b) Challenges Faced for Developing New Products for Export. Technical Clarification from overseas customers takes more time.Technical Clarification from overseas customers takes more time. Communication barrier.Communication barrier. Dimensional Variations due to Climatic Conditions.Dimensional Variations due to Climatic Conditions. Handling Damage during Shipment.Handling Damage during Shipment. Packing Norms are stringent and difficult to maintain. Eg: Eco – friendly Packing..Packing Norms are stringent and difficult to maintain. Eg: Eco – friendly Packing.. Incase of urgency we need to change the mode of transport, which is expensive. (Air Freight)Incase of urgency we need to change the mode of transport, which is expensive. (Air Freight) PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM PRODUCT DEVELOPMENT EXECUTIVE LEADERSHIP PROGRAM

6. TS 16949 COMPANY Page 6 of 5 Date : 02.02.2011 www.Jayahind.com Thank You