1. Icebreakers
Ice Breakers can be an effective way of starting a training session or team-building event. As interactive and often fun sessions run before the main proceedings, they help people get to know each other and buy into the purpose of the event

2. 1st 1. Present Handout 3-A, which states the following:
Communications is the key to achieving
all of our goals.

3. 2nd 2. Ask participants if they agree or disagree with
this statement. You can expect that all or
most participants will agree with this statement.

4. 3rd 3. Ask participants why they believe this is true.
Expect participants to volunteer any number
of reasons.

5. 4th 4. Ask participants if they can think of a situation
or problem in which communications was
not critically important.

6. 5th 5. Challenge participants to thoroughly explain
how better communications would not be
necessary to correct the situation or problem.

7. Debrief Emphasize again that communications affects
virtually everything that happens in organizations.
Communications can be one of the greatest
strengths of an organization or one of its biggest
weaknesses. Ask participants to specifically
discuss how communications is important in their
jobs.