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2. Currently collected: Proactive – professional input Reactive – user assistance Quarterly stats – summary of branch activities

3. Main ways of collecting stats: Aleph/ARC Gate reading Groupwise Tallies

4. Aleph/ARC Gate reading Groupwise Tallies Circulation Visitors Correspondence, meetings, professional development Queries, Orientation, training, income, informal meetings, etc.

5. Aleph General circulation statistics report for: No. of loans No. of renewals No. of Short loans Use ARC for No. of in-house transactions No. of In transit items (IBL) No. of items in collection

6. Morning and evening readings Calico visitor numbers should be available via the visitor book

7. Keep a Groupwise file for evidence of your correspondence with users, arranging meetings, etc. (or use sent file) Also, store evidence of user feedback (e.g. thank you, praise, etc.)

8. Tally = to count The stats you keep manually by counting transactions, e.g. no. of queries. Covers most of the stats required