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Plan Your Company's Future
Marilyn Hoare OCM Specialist
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Planning Your Company’s Future: Career Development & Succession Planning
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Agenda Slide Introduction Career Development
Growing Leaders for Succession Building a Succession Plan © Deltek, Inc. All Rights Reserved.
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Introductions Name Company Role Deltek Talent User?
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Workforce Planning Workforce planning is a core function of human resource management and it is related to the systematic identification and analysis of what an organization is going to need in terms of the size, type, experience, knowledge, and skills of its workforce to achieve its objectives. Wikipedia © Deltek, Inc. All Rights Reserved.
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Gaps – What do we mean? A skill gap is defined as:
a significant gap between an organization’s skill needs and the current capabilities of its workforce. the point at which the organization can no longer grow or remain competitive because they don’t have the right skills to help drive business results and support the organization’s strategies and goals. Definition by eSkill © Deltek, Inc. All Rights Reserved.
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Telltale Signs Gap between supply & demand
Impacts of demographic shifts & external factors New roles & competencies are needed in the workforce © Deltek, Inc. All Rights Reserved.
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Impact of Gaps 60% have vacancies open for 12 weeks or longer
Companies > 50 employees, above 70% Average HR manager incurs > $800,000 /yr from extended vacancies 45% say extended vacancies hurt productivity 4 in 10 say long-term vacancies increase voluntary turn-over Turnover costs range from $4,000 /employee to 1.5 x employee’s salary © Deltek, Inc. All Rights Reserved.
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Finding the Gaps Benchmarking
Ask how you will meet the demand for labor Ask if you have the right people in the right jobs with the right skills Determine what role within the organization has the most effect on success or failure Perform Gap Analysis © Deltek, Inc. All Rights Reserved.
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What is a Gap Analysis A gap analysis is the process of determining the gap between current state and future state. Where are you now? Where do you want to be? © Deltek, Inc. All Rights Reserved.
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Talent Development: Gap Analysis
Compares competencies attained by the employee to those required of the job Graphical & numerical representation Links directly to build/add to a development plan © Deltek, Inc. All Rights Reserved.
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Career Development © Deltek, Inc. All Rights Reserved.
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Engagement Engagement is the extent to which :
Employees believe in what they do. Commit to the organization. Are willing to spend their best efforts to make the organization successful. Engagement: Is different than employee satisfaction because it has a behavioral component. Means that employees are not just happy or satisfied, but are doing something to make the organization more successful. © Deltek, Inc. All Rights Reserved.
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Why Invest in Career Development?
Most common reason people left & stayed with an organization Career Development 1/3 of those say they left because of type of work 2 out 10 left due to lack of growth & development $100,000 investment in retention pays for itself if it prevents just 7 employees (with median salary) from leaving © Deltek, Inc. All Rights Reserved.
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What About Women Triple Threat Underrepresentation Overrepresentation
Low levels in senior roles Lack of Career Conversations 1 in 5 female leaders has ongoing conversation w/ her manager © Deltek, Inc. All Rights Reserved.
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Regular Career Conversations Help
Of 4400 participants, ½ of which were women … © Deltek, Inc. All Rights Reserved.
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Key Drivers Work-life Balance Performance Feedback
Training & Development Collaborative Management © Deltek, Inc. All Rights Reserved.
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Work-Life Balance Formalized tele-commute
Alternative work schedule programs © Deltek, Inc. All Rights Reserved.
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Performance Feedback Offer an Employee Guide
Develop manager training courses Explain role of both employee & mgr Develop manager tools Include tips to minimize negative reactions Guidance on performance language Checklist for effective review discussion © Deltek, Inc. All Rights Reserved.
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Training & Development
Classroom training Online training Job shadowing Detail assignments Independent readings Cohort group meetings Task force assignments Mentoring and Coaching © Deltek, Inc. All Rights Reserved.
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Talent Development Recommend appropriate courses
Search Learning library Virtual classes/e-learning Instructor-led classes Self-paced learning Read & sign © Deltek, Inc. All Rights Reserved.
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Development Plan Suggestions
Company created development activities. Supports addition of company specific library of activities Aids managers & employees in finding appropriate development items. © Deltek, Inc. All Rights Reserved.
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Development Plan Library Resources
Recommend appropriate library resources DVDs Books Etc. Admin can manage inventory and track who has materials © Deltek, Inc. All Rights Reserved.
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Training & Development
Executive Leadership Development Subsequently be considered for senior exec positions Entry to Midlevel Personnel Develop participants’ competencies © Deltek, Inc. All Rights Reserved.
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Development Plan Mentors
Recommend appropriate mentor Choose from those already approved to be mentors Higher proficiency rating © Deltek, Inc. All Rights Reserved.
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Manage Mentoring Set goals Track messages Transaction log
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Consider Rotational Assignments
Benefits include: Challenge of learning something new Developing & enhancing skills, knowledge, & abilities Adding diverse work experience to their resume Increase employees’ job satisfaction Broaden awareness of other organization functions Strengthen employee-manager relationships © Deltek, Inc. All Rights Reserved.
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Career Paths Collaborative between employee & manager
Find appropriate jobs with gap analysis Choose “Purpose” of position Build development plans based on gap analysis © Deltek, Inc. All Rights Reserved.
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Career Development Survey Report
Insala's 2017 Career Development Survey Report © Deltek, Inc. All Rights Reserved.
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Collaborative Management
Teach managers the skills needed to lead effective teams and motivate employees. Include behaviors such as: Coaching Empowering Having an interest in direct reports’ success Being a good communicator Performing technical skills Demonstrating clear vision & strategy Hold regular one-on-ones Ask questions rather than dictate answers Provide constructive feedback (balance negative & positive) © Deltek, Inc. All Rights Reserved.
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Growing Leaders for Succession
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TD Mag – July, 2017 publication
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Permission to Fail No growth if leaders have no support or permission to fail Capitalizing on failure is powerful growth mechanism © Deltek, Inc. All Rights Reserved.
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The Right Way to Fail Small failures Big failures Start with What if?
Why? © Deltek, Inc. All Rights Reserved.
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© Deltek, Inc. All Rights Reserved.
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Building a Succession Plan
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Keep an Open Mind Don’t disregard promising employees
Look for who best displays the skills needed Regardless of current title © Deltek, Inc. All Rights Reserved.
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9 Box © Deltek, Inc. All Rights Reserved.
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Successor Search © Deltek, Inc. All Rights Reserved.
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Share the Vision Include potential managers
Share with Human Resources & Board of Directors © Deltek, Inc. All Rights Reserved.
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Manager Nominations © Deltek, Inc. All Rights Reserved.
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Plan Participants © Deltek, Inc. All Rights Reserved.
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Feedback & Training Keep track of achievements
Offer mentoring & training Not just technical acumen, also strong soft skills © Deltek, Inc. All Rights Reserved.
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Performance Appraisal Achievements
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Successors Gap Analysis
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Successor Development Plans
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Do a Trial Run During a vacation Short rotation Job shadow
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Career Path Purpose © Deltek, Inc. All Rights Reserved.
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Domino List Identify successors for key roles Note talent gaps
Recruiting efforts © Deltek, Inc. All Rights Reserved.
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Domino List © Deltek, Inc. All Rights Reserved.
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Org Chart © Deltek, Inc. All Rights Reserved.
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Questions? © Deltek, Inc. All Rights Reserved.
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