1. Strategic Performance Management
STUDENT FOCUSED
AGENCY FOCUSED

2. Functions & Structures
Division 3
Unit 7
Unit 8
Unit 9
Coordination
Collaborative teams
Division 2
Unit 4
Unit 5
Unit 6
Division 1
Unit 1
Unit 2
Unit 3
Collaborative Teams
Organization Leadership Team (CEO & Division Leaders)
Leading, Developing, & Innovating
Managing & Performing
Programs, Supports & Services

3. Strategic Performance Management (SPM) weds strategic planning with performance management in a living system that provides direction for people’s work while allowing for innovation and course adjustment to produce better results more efficiently. SPM includes elements of strategic planning and connects them to performance measures, productivity considerations, and ongoing processes for gauging progress, improving practice, and ex­ceeding expectations (Redding & Layland, 2015).
Vision
A statement portraying an organization in its ideal form, illustrating an organization at its best and the greater good it serves.
Mission
A statement of an organization’s purpose. It describes what the organization does and for whom to realize its vision.
Values
Beliefs which provide a foundation of an organization’s ethics or expressions of the ethos.
Goals
An ambitious, usually aspirational, outcome of the organization’s pursuit of its vision and mission. Goals represent the ultimate, desired state of the organization in relation to its clients and may not be restricted by time. For an SEA, goals are student focused.
Strategies
Describe what an organization will do to move closer to achieving a goal. Strategies tell how an organization gets from “here” (the current state) to “there” (the ideal state represented by the vision). Strategies are written as a theory of action: If we do this …then …… and ……
Performance Measures
Means by which a goal or strategy is measured and includes indicators, data sources, baselines, and targets. Goal performance measures focus on measuring the student focused goals, whereas the strategy performance measures focus on measuring the direct impact of the agency’s work.

4. Milestones
An incremental step in implementing a strategy, usually a year in duration. A milestone may also be referred to as an objective and is typically non-quantitative and descriptive.
Actions
An incremental step in completing a milestone. Actions take more than one month but less than a year to complete.
Function
A statement portraying an organization in its ideal form, illustrating an organization at its best and the greater good it serves.
Structure
The way the divisions and units are organized within the agency or organization.
Division
A group of structural units that are similar in function.
Unit
Structures within the organization that carry out a specific function to complete milestones to effectively implement identified strategies.
Collaborative Team
An inter-unit team comprised of units needed to complete a milestone. This team develops and implements the action plan detailing the actions, timelines, inputs, and outputs to complete the milestone.