1. Structures, Process and Outcome
NCH Magnet Journey
Structures, Process and Outcome
Dale E. Beatty, MSN, RN
Vice President of Patient Services & Chief Nursing Officer
Northwest Community Healthcare

2. Northwest Community Hospital Who we are!
Acute Care Community Hospital with 496 Licensed Beds in Arlington Heights, Illinois
Emergency Department treating 77,000 FY 2009, with Three 24-Hour Treatment Center treating greater than 70,000.
Day Surgery Center and Center for Specialty Medicine
Annually Cares for 25,000 Inpatients, Nearly 300,000 Outpatients and 40,000 People in Home Care Visits
1,100 doctors, 4,000 staff and 800 volunteers

3. A Hospital of Distinction -Awards-
ANCC’s Magnet Designation for Nursing Excellence
2009 Distinguished Hospital for Clinical Excellence and Safety by Healthgrade
100 Best Companies to Work For by Fortune magazine 2006, 2008 and 2009
Modern Healthcare Top 100 Best Places to Work
Beacon Award for Critical Care Excellence by AACN 2007

4. Shared Governance Corporate Strategic Nursing Council

5. CSNC Membership Inpatient & Outpatient representation
Chief Nurse Executive
Patient Care Directors
Council co-chairs
Clinical Coordinator representatives
GEM representatives – Staff nurse
APN representatives

6. CSNC
Shared decision-making and leadership for visionary, professional nursing at NCH

8. Center for Clinical Affairs

14. Sample Projects Nursing Dashboard Patient Classification System
Intranet
Contents
Clinical Affairs
Patient Classification System
CRN Enhancements

15. Likelihood to Recommend
Patient Satisfaction w.
Nursing Care
Pain Management
Falls w. Injury
Hosp. Acquired Pressure
Ulcer Prevalence
Hours Per
Patient Day
Medication Errors
ED Admission
Length of Stay
Discharged w.
Reconciled Medications
* See Dashboard Provided – NCH Nursing Dashboard

16. Focus on Outcomes Five Model components reflect Forces of Magnetism
Patient Outcomes
Nurse Outcomes
Organizational Outcomes
Consumer Outcomes

17. NDNQI Nursing Satisfaction Survey
NCH participates annually; surveys direct care nurses
Facilitated by GEMS Council
September 2008 results available on Nursing Excellence web site
Collection & submission of NCH data will occur September 2009

18. Participation Rate

19. NCH Practice Environment

20. NCH Job Enjoyment

21. PRC#1 Key Driver of Excellence for Quality of Care: Nursing Care
Northwest Community Hospital

23. NCH Quality Measures and Outcomes

25. Questions???