2. The Association of Travel Management Companies - Australia and New Zealand
Representing the corporate travel management sector in Australasia for 27 years

3. ATMC history Established in 1990
Initially an informal gathering of TMC’s meeting monthly to discuss mutual areas of interest/impact
Monthly guest speaker program commenced mid 90’s
Members in Australia include all global and national TMC’s headquartered in Sydney, Brisbane, Melbourne, Adelaide and in New Zealand

4. ATMC objectives
Represent the interests and concerns of members to our industry partners
Work together to ensure greater collaboration between major suppliers and TMC's in customer interaction
Provide specific TMC related market feedback and commentary in relation to pricing regimes, and other tactics introduced by suppliers

5. ATMC objectives
Effectively promote and provide information on the value proposition of TMC's to the corporate travel market
Provide concrete information on the services and benefits provided by a TMC versus airline direct or other channel
Promote quality and through collaboration seek to establish best practice within our industry

6. ATMC statistics Total managed travel volume of members exceeds $6bn
Estimated number of travelers managed by ATMC members 500,000
All top 200 ASX companies are transacting with an ATMC member

7. ATMC Members

8. ATMC activities Monthly meetings comprising:
A briefing on industry matters, developments and trends and ATMC activities
Input from AFTA/CAPA/ACTE guests attending
45 minute address from a keynote speaker who is typically a senior industry or related executive
Sydney is main base for meetings however in the past at least one meeting held annually in Brisbane or Melbourne
Two meetings held in New Zealand

9. ATMC activities
Collaboration with the industry relating to the corporate travel sector
ATMC Executive of the year award now in its 7th year
Media and other commentary of current issues
Alignment with AFTA, ACTE, CAPA,TTF
ATMC participation at industry events on behalf of all TMC’s and the sector

10. ATMC guest program Guest program this year: Qantas Emirates Delta
Sydney Airport Corporation
Deloitte Access Economics
Air New Zealand
Air BNB
Accor Hotels
Virgin Australia
AFTA
Tourism and Transport Forum
CAPA (Centre for Aviation)
ACTE

11. What guests say about ATMC
‘The ATMC meetings are well organised and planned and provide us with a unique and valuable opportunity for our senior executives to meet equivalent people from key TMC’s in an informal environment’ . Qantas
‘ We highly value the opportunity to attend and participate at ATMC meetings, which enable us to have interaction with senior people from large, medium and boutique TMC’s. The meetings are informative, and well structured’ . Centre for Aviation (CAPA)

12. ATMC today Vibrant membership organisation
Increasing membership growing
Monthly meetings are well attended
Members value the opportunity to network with each other
Guest program wait list in place, confirmed speakers through to June 2018

13. ATMC activities 2018
February 2018 Qatar Airways corporate travel showcase, Doha
Work on an affiliation with GTMC
New Zealand chapter launched in October 2017
Increase focus in providing commentary on key industry challenges impacting business travel

14. New ATMC objectives aligned to GTMC
Mission:
Is to be the voice of travel management companies and business travel in general
Vision:
Is to promote business travel as an investment, a commercial strategy and a driver of economic growth

15. Areas of focus
Greater focus and commentary on the issues facing business travellers today.
Currently the role of the TMC is to provide business travellers with:
Ease and convenience of travel
Optimised cost of the journey
Speed of the journey

16. Current challenges - travellers

17. Congestion=cost

18. Current challenges and strategies - travellers
Infrastructure challenges
Traffic and access issues at key airports are impacting travellers increasingly and adding unnecessary costs ( missed flights, change fees, missed meetings)
ATMC working with airports, and Governments to quantify hidden costs and business impacts and support investment in change
Passenger experience at airports
Congestion, at check in , security processing, other obstacles creating friction
ATMC working with airports and airlines to streamline processes from frequent travellers

19. Current challenges and strategies - travellers
Streamlining business traveller formalities Australia/NZ
ATMC supporting TTF and others in bid to introduce pre-clearance at both ends similar to US and Canada models
Government imposed taxes impacting business travellers
ATMC working with AFTA to strongly condemn proposed increases in travel taxes in NZ
Building business relationships with UK following Brexit
ATMC and GTMC actively discussing affiliation to facilitate collaboration

20. Current issues - industry
NDC and impact on TMC’s systems
IATA, for example, Resolution 890, cash sales reporting
Hotel aggregators and airlines targeting customers direct
Attracting people to work in our industry segment

21. Opportunities ATMC and GTMC
Building business relationships with UK following Brexit
Alignment on key industry issues confronting our sector
Sharing Manifesto components across wider geographic area
Explore further Asia Pacific TMC alignment

22. Thank you to GTMC for the opportunity to attend today.