1. DEALING WITH HEAD COACHES
NOT ASSISTANT COACHES

2. ONLY INTERACT WITH HEAD COACHES ASSISTANTS COACH PLAYERS NOT OFFICIALS
WHY ONLY HEAD COACHES?
KEEP YOUR GAME SIMPLE
ONLY INTERACT WITH HEAD COACHES
ASSISTANTS COACH PLAYERS NOT OFFICIALS

3. A COACH WANTS TO BE SURE HE HAS YOUR ATTENTION
MAKE EYE CONTACT
A COACH WANTS TO BE SURE HE HAS YOUR ATTENTION
DO NOT ACT DISTRACTED

4. NEVER CALL COACHES BY THEIR FIRST NAMES CALL THEM COACH OR MR. JONES
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5. SHOW RESPECT TO GAIN RESPECT

6. ASK THEM TO DEAL WITH PROBLEM PLAYERS
IDENTIFY PROBLEMS EXPLICITY
DO NOT MAKE THE PLAYER OUT TO BE THE EVIL PERSON
CHOOSE YOUR WORDS CAREFULLY
“COACH, I NEED YOUR HELP WITH # 56, HE IS A VERY GOOD PLAYER BUT IS COMING LATE TO THE PILE!”
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7. REMAIN CALM STAND SIDE BY SIDE WITH THE COACH
IT IS DIFFICULT TO BE CONFRONTATIONAL IN THIS POSITION
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8. ALLOW COACHES TO HAVE THEIR SAY
WHEN A COACH APPROACHES TO PROTEST OR ARGUE:
IMMEDIATELY ADOPT A “LISTENING MODE”
DO NOT ARGUE!
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This Photo by Unknown Author is licensed under CC BY-SA

9. BE AWARE OF YOUR BODY LANGUAGE
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10. WHAT IF YOU MAKE A MISTAKE?
ADMIT IT
APOLOGIZE WITHOUT ELABORATING
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11. WHEN THE COACH RAISES HIS VOICE…
LOWER YOURS
SOFT RESPONSE INDUCES RECIPROCATION

12. WHEN NECESSARY…
GET COACHES TOGETHER
WEATHER
CLOCK
GAME EQUIPMENT

13. SUPPORT YOUR FELLOW OFFICIALS
BY NEVER DOUBTING THEIR JUDGEMENT
TO COACHES OR TO PLAYERS
SHOW SUPPORT BY NOT COMMENTING
WHEN ASKED SAY, “HE HAD A BETTER VIEW”

14. “I HEAR WHAT YOU ARE SAYING”
ACKNOWLEDGE THE COACH
“I HEAR WHAT YOU ARE SAYING”
“I UNDERSTAND”
“I SEE WHAT YOU MEAN.”

15. GIVE PRAISE WHEN APPROPRIATE
TO PROMOTE SPORTSMANSHIP
ACKNOWLEDGE POSTIVE GESTURES

16. EMPATHY PUT YOURSELF IN THE COACHES SHOES
MUST HAVE INSIGHT ABOUT COACHES MOTIVATION

17. KEEP YOU EGO IN CHECK WORK WITH THE COACHES EGO
DO NOT MAKE THIS AN EGO CONTEST
WE WANT SELF
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18. GIVE THE COACH THE BENEFIT OF THE DOUBT
BE CERTAIN THERE IS DOUBT
IF YOU UNCERTAIN ABOUT THE ACCURACY OF A RULING, TAKE IT TO THE CREW CHIEF
AVOID BEING ADAMENT ABOUT A RULE INTERPRETATION
BRING THE CREW INTO THE CONVERSATION IF NECESSARY
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19. PERMIT THE COACH TO DISENGAGE RECOGNIZE WHEN IT IS TIME TO CEASE DIALOGUE

20. DO NOT RAISE YOUR HANDS WHEN TALKING WITH A COACH
OUR GESTURES REVEAL MORE THAN YOU MAY WANT TO CONVEY