1. TCG Invest in People, Invest in Outcomes
November 10, 2018

2. A Crisis Forced Us to Relook at Our Culture

3. How Did This Happen? Long Wharf’s issues were cultural ones
Policies procedures existed for years, but they were confusing
Lack of communication led to lack of clarity
High amount of turnover in the management of the organization in the 2000’s
“Too big to be held accountable”

4. We Are Transforming the Culture With Two Groups of Strategies
Clarity and Transparency
Policy revisions
Make it more comfortable to call out abuses of power
Constant communication with the staff
Flatten Hierarchy
Staff Advisory Council
Add more chairs to all of the tables
Democratize opportunities for both and guest artist and board interaction