1. OUTREACH AND ENGAGMENT Elizabeth Morrison LCSW, MAC
Behavioral Health Integration Complex Care Initiative
OUTREACH AND ENGAGMENT
Elizabeth Morrison LCSW, MAC
Stacey Devenney LCSW

3. What is the ultimate goal of Outreach and Engagement?

4. To have someone engage more fully in their own health, happiness and wellbeing

5. Sometimes that means to engage more fully in the treatment we provide.

6. Sometimes that means to engage more fully in other supportive activities or treatments

7. Outreach Meeting people where they are at (literally and figuratively)
Communicating with people through means that work for them
Communicating empathy effectively

8. Engagement
Eliciting people’s beliefs, preferences, opinions, and strengths around their health
Addressing barriers to high engagement in their own health
Communicating caring and belief in their self efficacy

9. Engagement
Outreach

10. Choose a family member or patient that you wish was more engaged managing their health conditions

11. Exercise How is caring conveyed effectively
What means of communication matches the person best
What language, questions, phrases or wording can be best used to initially connect

12. Let’s hear from you!

13. Ending Slide 