1. MACE Penn State Great Valley March 21, 2019
Ethics
MACE
Penn State Great Valley
March 21, 2019
Troy Knott
Certified Coach, Teacher, and Speaker with the John Maxwell Team

2. “I took a course in ethics, but everything was contradicted by the course I took in accounting.”

4. Learning Objectives Closing the gap between the ideal and the real
Building greater trust
Living with integrity

5. The IDEAL
The REAL

6.
The Ideal vs. The Real
What are Ethics?

7. The Ideal vs. The Real
The gap between the standard we think we should follow and the standard we follow
There is a gap between the ideal ethical standard people feel everyone should abide by and the real ethical standard, the one in which we do abide by.

8. What is Ethics? a set of moral principles and practices
What is Ethics?
Definition
a set of moral principles and practices
rules of behavior based on ideas about what is morally good and bad

9. Ethical Principles vs. Ethical Practices
Ethical Principles vs. Ethical Practices
The gap is between the ethical principles we believe in and the ethical practices we engage in.

10. Ethical Failures

11. Ethical Giants

12. The Ethical Dilemma Definition
An undesirable or unpleasant choice relating to a moral principle or practice.

13. WHY ARE ETHICS IN A TERRIBLE STATE?
We do what’s most convenient
We do what we must to win
We rationalize our choices with relativism

14. It’s Personal TO JUDGE OR NOT TO JUDGE
Do you expect the same from yourself as you expect from others?

15. Rate Yourself I am always ethical I am mostly ethical
I am somewhat ethical
I am seldom ethical
I am never ethical

16. % Who Hold the Public’s Complete Confidence
Ethics in Business
People having complete confidence in their leaders to consistently make job-related decisions that are morally appropriate
Type of Leader
% Who Hold the Public’s Complete Confidence
Executives of Large Corporations 3%
Elected Government Officials
Film and TV Producers, Directors and Writers
News Reporters and Journalists 5%
Small Business Owners 8%
Ministers, Priests and Clergy
11%
Teachers
14%

17. Building TRUST

18.
Building Trust
It is impossible to be TRUSTED by others if you are unethical to them.

19.
Building Trust
It is impossible to be TRUSTED by others if you are unethical to them.
Trust is the result of…
COMPETENCE
CREDIBILITY
CHARACTER (INTEGRITY)

20. How to Cultivate Competence
How to Cultivate Competence
Show up every day
Keep improving
Follow through with excellence
Accomplish more than expected
Inspire others

21. How to Build Credibility
How to Build Credibility
Show respect to everyone
Be Fully Present – Listen Well
Take Accountability
Speak Truth / Be Honest  Transparency
Do What You Say You Are Going To Do

22. Character – One’s moral and ethical code
Character – One’s moral and ethical code
The following axioms beckon us to put our character first:
We are given our gifts, but we must develop our character.
Our character earns the trust of others.
Only good character gives lasting success with people.
Sound character communicates credibility and consistency.
Our character colors our perspective.
Ability may get you to the top, but it takes character to keep you there.
We cannot rise above the limitations of our character.
Integrity – Living by that code

23. Building Trust How much change is in your pocket?
Building Trust
How much change is in your pocket?
Change-in-your-pocket thoughts:
You lose change faster than you gain it.
Losing character change is worse than losing competence change.
It takes change in your pocket to make effective changes in your organization.

24. Building Trust Warren Bennis
Building Trust
“Trust is one quality that can’t be acquired, it must be earned. It is given by coworkers and followers and without it, the leader cannot function. Trust is the foundation on which relationships in every setting are built.”
“Integrity means alignment of words and actions with inner values. It means sticking to these values even when an alternative path may be easier or more advantageous. A leader with integrity can be trusted and will be admired for sticking to strong values. They also act as a powerful model for people to copy, thus building an entire organization with powerful and effective cultural values.”
Warren Bennis

25. Living with INTEGRITY

26.
Living with Integrity
1300 senior executives surveyed – 71% said integrity was the quality most needed to succeed in business
Integrity as defined by Webster’s Dictionary is an “adherence to moral and ethical principles; soundness of moral character; honesty.”

27. Living with Integrity Integrity is about the small things
Living with Integrity
Integrity is about the small things
lying and stealing are next door neighbors
Ethical principles are not flexible

28. 3 truths about integrity
3 truths about integrity
Integrity is not determined by circumstances
Your circumstances are as responsible for your character as a mirror is for your looks
Integrity is not based on credentials
Credentials can never accomplish what character can
CREDENTIALS
CHARACTER
Are transient
Is permanent
Turn the focus to rights
Keeps the focus on responsibility
Add value to only one person
Adds value to many people
Look to past accomplishments
Builds a legacy for the future
Often evoke jealousy in others
Generates respect and integrity
Can only get you in the door
Keeps you there

29. 3 truths about integrity
3 truths about integrity
Integrity is not determined by circumstances
Your circumstances are as responsible for your character as a mirror is for your looks
Integrity is not based on credentials
Credentials can never accomplish what character can
Integrity is not to be confused with reputation
Reputation is who people think you are; Character is who you really are
If reputation is like gold, then having integrity is like owning the gold mine.
“If I take care of my character, my reputation will take care of itself.”
D. L. Moody

30. Questions to help you measure your integrity
Questions to help you measure your integrity
How well do I treat people from whom I can gain nothing?
Am I transparent with others?
Do I role-play based on the person(s) I’m with?
Am I the same person when I’m in the spotlight as I am when I’m alone?
Do I quickly admit wrongdoing without being pressed to do so?
Do I put other people ahead of my personal agenda?
Do I have an unchanging standard for moral decisions, or do circumstances determine my choices?
Do I make difficult decisions, even when they have a personal cost attached to them?
When I have something to say about people, do I talk to them or about them?
Am I accountable to at least one other person for what I think, say, and do?

31. Remember This: Many succeed momentarily by what they know;
Remember This:
Many succeed momentarily by what they know;
Some succeed temporarily by what they do; but
Few succeed permanently by what they are.

32. Integrity is your best friend
Integrity is your best friend
Integrity will never betray you or put you in a compromising position.
Integrity keeps your priorities right.
When you are tempted to take shortcuts, it helps you stay the right course.
When others criticize you unfairly, it helps you keep going and take the high road of not striking back.
When others criticize fairly, integrity helps you accept what they say, learn from it, and keep growing.

33. Integrity is your friends’ best friend
Integrity is your friends’ best friend
When people around you know that you’re a person of integrity, they know that you want to help them because of the opportunity to add value to their lives.
They don’t have to worry about your motives!

34. The benefit of integrity: TRUST
The benefit of integrity: TRUST
Integrity qualities that help you gain trust:
Model consistency of character
Employ honest communication
Value transparency
Exemplify humility
Demonstrate your support of others
Fulfill your promises
Embrace an attitude of service
Encourage two-way participation with the people you influence

35. Become a person of integrity
Become a person of integrity
Commit yourself to honesty, reliability and confidentiality
Decide ahead of time that you don’t have a price
Major in the minor things
Each day, do what you should do before what you want to do

36.
Living with Integrity
Make great choices to live ethical principles every day and 3 things will happen:
your integrity grows
your trust with others increases
you narrow the gap between your ideal ethical principles and your real ethical practices

37. https://twitter.com/TKOakLeadership
Thank You! Troy Knott Certified Coach, Teacher, and Speaker with The John Maxwell Team