1. Clear-communication strategy

2. Objectives Set standards for how we communicate
Develop our communication skills

3. How to achieve objectives
Practices, policies and standards
Editorial services and leadership
Portfolio of training, tailored to ONS’s unique requirements
Cultural change

4. Practices Clear, straightforward workflow patterns
Early editorial influence
Prepare for content management

5. Policies Roles and responsibilities
Content creation, approval and sign-off
Quality standards

6. Standards ONS House Style and Author’s Guide
Guidelines and templates for writing and presenting statistics
Intranet for writers and editors

7. Editorial services and leadership
Guidance and leadership for editorial staff
Greater editorial capacity
Network of clear-communication editors

8. Tailored portfolio of training
What do we publish?
What kind of writing do we do?
Where can we get those skills?

9. Cultural change Lead by example, promote good practice
Set targets, reward achievements
Use audience research
Stage innovative events and promotions
Establish clear communication as a core competency
Win support from the top of the organisation

10. What will it look like?
All ONS writers and editors receiving communication training
Clear-communication editors in place
Clear communication a core ONS competency
Measurable improvement in clarity and accessibility of ONS communications
Measurable improvement in audience response to, and understanding of, ONS work

11. Clear-communication strategy
Practices, policies and standards
Editorial services and leadership
Training
Cultural change