1. Merchant Payments ITU Digital Financial Services Workshop
Ronald Webb
Group Director of Payments

2. Merchants & Agents
Agency Banking
Traditional Merchant Acquiring
Merchants to date
~7,200
Agents to date
~22,000
KSH per month
~3.5bn
Cash In – Count/Value - KSH
2.5m/22.1bn
Cash Out – Count/Value - KSH
2.2m/9.8bn
~700,000
Transactions/Month 4 4
Countries
Countries pa
15%
32%

3. Cash is Still King!

4. Card Payments Decline
-18.5%

5. The Challenge
Transactions > $10
Transactions < $10

6. 48% of Transactions < $1

9. Thank You