1. Working Together to Find Solutions NISO E-Resource Management Forum Sandy Hurd Innovative Interfaces Director of Strategic Markets September 25, 2007

2. The Information Environment

3. Graphic created for The Portal World and the ILS: A Commentary by Sandy Hurd Journal of Library Administration, v43, no. 1 / 2, 2005

4. Putting the Pieces Together

5. http://www.123sudoku.com/

6. Face the User User interface (UI) User experience (UE) The right solution brings collections together Real integration Bring collections to the user –The catalog –Digital collections –The discovery services platform –And…

7. The Back Office Back office user interface (UI) Back office user experience (UE) Resource management –Time –Data –People –Money –Infrastructure Elegant, integrated software Management interface Leverage, leverage, leverage

8. Management New organizational patterns –Flatter –Blended –More frequent changes Customizable / configurable interfaces Ease of use Statistics Architecture should suit the application –Standards-based Be realistic http://www.taiga.org/

9. Electronic Resources Management

10. Centralization Benefits Shared database accessed by many Bibliographic control essential Maintain fiduciary control Maintenance ease, real time updates Do more with more, use the tools Maximize use of the largest portion of the budget

11. Coverage Data Its all about the data –Completeness –Accuracy –Ease of update –Automatic loads and manual adds and changes Move it in, move it out –System fluidity –Real time –Reporting capability at the desktop

12. Standards Deliver in ERM Context COUNTER SUSHI Storage must accommodate both SUSHI and manually gathered data Acquisitions data flow –Cost per use analysis –Sophisticated statistical models License Expression Working Group

13. The Standards Environment

14. Standards, or Why NISO is Vital NISO is the principal standards development and maintenance entity for the library world It serves as a sort of Collaboration Space for competitors and interested parties New technology makes faster development possible Risk takers make progress If we ignore standards, we ignore the reality of todays information environment

15. Realities Multiple, non-standard, fluid, data formats from hundreds of sources >>> significant data update and management challenges Present-day technical choices >>> go faster, faster Staff needed to accomplish the larger goal >>> direct link to political and budgetary realities Budget needed to accomplish the larger goal >>> direct link to political and human realities We need standards more than ever

16. Thank you.