1. Day Two: Communication
2-22

2. Barriers to Effective Communication
Lack of common ground
Lack of sincerity
Lack of authority
Lack of clarity
Poor presentation skills
Lack of receptiveness
Environment
2-23

3. Ways to Assure Good Communication
Common ground
Sincerity
Authority
Clarity
Good presentation skills
Receptiveness
Environment
2-24

4. Good Teaching Make it hands-on.
Set an achievable, understandable goal.
Use a multimedia approach—handouts, visuals, etc.
Demonstrate the process.
Let participants try it.
Give support and praise.
2-25

5. Communication A tool of leadership. Essential to effective teams.
Happens in the “common ground.”
Should be clear and concise.
Sender/receiver consider each other.
Is written, verbal, and nonverbal.
Feedback is a gift.
2-26

6. Great Leaders Are Great Communicators!
2-27