1. Multi-Factor Authentication

2. Overview What is Multi-Factor Authentication? What is DUO?
DUO’s Authentication Methods
Send Me a Push
Call Me
Passcode
How to Enroll?
Questions?

3. What is Multi-Factor Authentication?
Additional layer of security to grant access
Example: Online Banking

4. What is DUO? Multi-Factor Security Solution
Verify your identity as the user logging in
Protect against unknown access to the DA’s applications outside of the DA’s network
DA Portal Applications
Outlook Web Access
Define Multi-Factor Authentication

5. DUO Authentication Methods
Send Me a Push
Call Me
Enter a Passcode
DUO’s authentication methods all require access to a phone
Recommended to have two devices registered
Make sure this is a phone that you typically have on you.

6. Authentication Method: Send Me a Push
Requires DUO Mobile App
Available on Apple App Store and Google Play Store
User will receive notification from DUO Mobile App
User will have ability to Approve or Deny the login

7. Authentication Method: Call Me
User will receive a call from: 1-(858)
Automated call will tell you to “Press any key on your phone to log in.”
Once key is selected, you will successfully be logged in
General number for call from DA’s office
It is highly recommended to save this number as a contact on your phone
DO NOT BLOCK/ADD AS CONTACT
DA Portal ONLY supports “Call Me” authentication method

8. Authentication Method: Enter a Passcode
DUO Mobile App
Always displays a temporary passcode
Text Message
Option to send Passcode via Text Message

9. How to Enroll? DUO Self Enrollment DA Portal
DA Portal Link to DUO Enrollment
Show Enrollment Page
Select your device type > iPhone, Android, Windows > all install app
Show Login
Show DA Portal Login
Ask for volunteer

10. Questions?