1. M Number Creation process
Start
Details provided of M Number used for service
Request for Service
Service Cancellation
Service Requester
Service planned & M Number requested for creation on UK Link
Details provided of M Number created on UK Link
Information returned on cancelled service
Reinvestigated
Utility Infrastructure provider (UIP
Service laid and tagged
Service cancelled
Rejected
System validation checks performed
Meter point details on UK Link set to EX
xoserve
Accepted

2. Unregistered and Shipperless Process
Confirmation
Issued To All Shippers
Issued To Specific Shippers
Shipper
No Confirmation Within 2 Months
Shipperless Report – Produced Bi-monthly. Consists of: GSRs and TOGs
start
Shipper Activity Report.
Consists of:
Confirmation Rejections
Conquest MNo Requests
UK-Link Meter Update Rejection
Service Request
Contact UIP, Network or MAM to verify service laid and possible meter fitted
Service Installed
Orphaned Report
Activity
Service Cancelled
Meter Point set to EX
xoserve
Unregistered Reports – Produced Bi-Monthly. Contains MPRs that have not been confirmed 12 Months after their created date
Service Not Yet Completed
Legitimately Unregistered. Consists of:
Vacant Sites
No Gas
MOD517
Service Still in Planning
start
No Activity
No Activity Report

3. Points of discussion relating to the UIP & Unregistered process
Timescales from MPRN requested to service laid
Services laid and no MPRN requests received
Address Clarity
MPRN Rejections
Job Cancellations
M Number provided to the requestor
Correctly tagging services
Shipperless Sites
IGT Sites
Unregistered Sites (Industry Co-operation)
Code 12’s and Fast Track
Website Launch