1. Selecting information
INFORMATION SYSTEMS IN ORGANIZATIONS
Selecting information
Zatil Ridh'wah Hj Darot

2. Information overload
Definition: _______________________from a massive amount of information for one reason or another.
Volumes of information are constantly created daily.
It has become an increasing problem in the workplace.

3. Factors leading to information overload
Collect information which is believed to improve decision-making
Receive enormous amount of unsolicited information
Seek more information to check out the information already acquired
Collect information ________________________
Play safe and get all information possible
Use information as a currency (so they are not left behind by colleagues)

4. Causes in the increase of information overload
The Internet (social media such as Twitter, Instagram, Blogs, News Web)
Modern technology (smartphones, tabs, laptops)
Increase of communication channels ( , voice mail, Skype, Facetime)

5. Effect of information overload
Breaks down vital organizational processes
Communication breaks down
Poor or delayed decision making
Reduce productivity
Reduce __________

6. Solution to information overload
Information technology
Selecting information, using these 4 main characteristics of information requirements;
Valid
Accurate
Current
_____

7. Information technology
Advanced technology makes retrieval, production and distribution of information much easier
However, it is also a ___________ against information overload.
Information systems have filtering tools to help in reducing high volumes of information to a manageable size thus improving decision quality.
For example, Decision Support System.

8. Current information Valid information Unbiased and fact based
Checked and verified that it is valid for the purpose.
Current information
Information is up-to-date and correct.

9. Accurate information Relevant information
Free from mistakes, errors & clear.
Free from bias.
Relevant information
Suitable for the purpose it is being used for

10. Tutorial questions
Why information overload hinders business processes?
Give example of the 4 characteristics of good information.