1. Addressing the key elements behind successful instructions
Hard-Core How-to
Addressing the key elements behind successful instructions
Source: Technical Communication Today, Richard Johnson-Sheehan

2. Planning Questions Who might use these instructions?
Why are these instructions needed?
What should the instructions include?
Where will the instructions be used?
When will the instructions be used?
How will the instructions be used?

3. Addressing cross-cultural concerns
Translate the text
Use basic English
Use icons carefully
Check meanings of names and slogans

4. Research Elements Do background research Make observations
Ask subject matter experts
Use your senses
Describe motion and change
Collect Visuals

5. Introduction content elements
State the purpose
State the importance of the task
Describe the necessary technical ability
Identify the time required for completion
Motivate the reader

6. Preparation elements List the parts required Identify tools needs
Specify special conditions
Discuss general hazards

7. Writing effective steps
Use command voice
State one action per step when possible
Keep the steps concise
Add trouble-shooting advice, notes, or tips
Provide feedback
Refer to the graphics

8. Safety information should…
Describe the hazard
State the seriousness of the hazard
Explain how to avoid injury or damage

9. Conclusion elements Signal completion of the task
Describe the finished product
Offer troubleshooting advice
For more information…
Bibliography
Cut list
Glossary
Clean-up and use
Maintanence