1. Performance Management Process
Product Process: Consignment Check Out
Location: Piping and Packaging
Owner: Dave Thompson & RIT Team
Date: April 2009
Performance Management Process
Positives
Improves conformity of workers to the consignment check out process.
Yellow cards filled out more frequently/correctly will improve:
Visibility of inventory
Assurance that customer’s parts are going to the proper skids
Workers will gain a feeling that their work is being noticed and appreciated.
It is a low cost solution to help combat a high cost problem.
Negatives
Not 100% accurate
Consignment data must be recorded twice
Slow process
Costs
Item
Total
Scratch-Off Lottery Ticket
$1/Day
$260/Year
Risks
Risk
Contingency
Workers will want lottery tickets for other process they are expected/paid to do
Workers will be verbally positively reinforced by management when they are seen following procedures.
Workers will fill out multiple cards when only one needs to be
If it is determined that this is occurring, the person(s) will not be allowed to win for X days/weeks.
Only pipe fitters will be receiving lottery tickets
Put reward on other systems to benefit welders, test, etc.