1. INFORMAL
REPORTS

2. SPECIFIC
GUIDELINES

3. III. SPECIFIC GUIDELINES
A) PROBLEM ANALYSES
detailed description of problems in
personnel
equipment
products
services …
internal or external

4. III. SPECIFIC GUIDELINES
A) PROBLEM ANALYSES
information/data =
objective
presented so the reader can make decisions
opinions =
clearly separated from fact (duly noted)
well-supported by facts

5. III. SPECIFIC GUIDELINES
A) PROBLEM ANALYSES
ABC Format
Abstract
purpose of writing
summary of problems covered

6. III. SPECIFIC GUIDELINES
A) PROBLEM ANALYSES
ABC Format
Body
background on source problems
well-organized description of the problems observed
data that support your observations
consequences of the problems

7. III. SPECIFIC GUIDELINES
A) PROBLEM ANALYSES
ABC Format
Conclusion
brief statement of main problems
degree of urgency required to handle problems
next step suggestions