1. Personalised and targeted support for Job Seekers
AISS Bruxelles 10 & 11 avril 2006
CASE MANAGEMENT
Personalised and targeted support for
Job Seekers
Unédic-DRII
Patrick Bollérot

2. Context Unemployment rate > 9 %
2,100, 000 Job Seekers receive unemployment insurance
25% of all Job Seekers have exhausted the statutory entitlement period for unemployment insurance (23 months)
€ 13.6 billion deficit in Unemployment Insurance (UI)
A dual employment service
A new UI Agreement (2006)
Unédic-DRII
Patrick Bollérot

3. A diagnostic of the Job Seeker’s employment prospects
Objective: to improve support given to Job Seekers and to engage them fully in the search for employment
A diagnostic of the Job Seeker’s employment prospects
Personalised and targeted support from the start of unemployment
Assistance in the search for employment
Aid to facilitate a return to employment
Unédic-DRII
Patrick Bollérot

4. Personalised and targeted support
Personalised assessment of the Job Seeker’s prospects of reclassification
Implementation of a Personalised Project to Access Employment (PPAE), setting out the support measures which have been adapted to meet the Job Seeker’s profile
Monitoring the beneficiary’s transition to employment
Unédic-DRII
Patrick Bollérot

5. The diagnostic: examining the transition to employment
The Assédic* registers the Job Seeker and evaluates the risks of long-term unemployment
The Assédic informs the Job Seeker of his/her rights to unemployment insurance and his/her obligations
The Assédic sets up an interview for the Job Seeker with the ANPE, the National Employment Agency
The ANPE carries out the first professional interview, confirms the Job Seeker’s profile, sets up the PPAE (profile, projet and action plan)
The ANPE can entrust organisations, contracted by the ANPE, to elaborate and implement the PPAE
The Assédic, in collaberation with the ANPE, can entrust private sector organisations, contracted by the ANPE, to assist beneficiairies who are experiencing particular difficulties in finding employment
* Association for Employment in Industry and Commerce
Unédic-DRII
Patrick Bollérot

6. The Personalised Project to Access Employment (PPAE)
The PPAE, within the framework of a programme adapted to the Job Seeker’s profile, defines the personalised support measures intended to accelerate a return to employment
The PPAE determines the types of employment which the Job Seeker should target and the support required to access such employment
Unédic-DRII
Patrick Bollérot

7. A Single Dossier for the Job Seeker (DUDE)
Monitoring the beneficiary’s transition to employment is undertaken by means of the DUDE and, in particular, a common IS linking the UNEDIC* and the ANPE
The DUDE contains all the relative data collated by the different institutions or participating organisations offering employment services (ES)
The DUDE is upadated in real time (at least daily) : interviews, offers of employment, training or services…
Creation of a single access point to the DUDE for all trained ES operators
* National Occupational Union for Employment in Industry and Commerce
Unédic-DRII
Patrick Bollérot

8. The PPAE establishes a personalised programme: Programme 1
Reserved for Job Seekers who are immediately employable in buoyant or high growth sectors (duration 3 months)
Concerns approx. 15 % of Job Seekers
The ANPE puts the Job Seeker in contact with employers and advises the Job Seeker on how to find employment (writing a CV, preparing for interviews with employers)
Unédic-DRII
Patrick Bollérot

9. The PPAE establishes a personalised programme: Programme 2
Reserved for Job Seekers who are unlikely to remain unemployed for any length of time
Concerns approx. 67 % of Job Seekers + Job Seekers from Programme 1 who remain unemployed after 3 months of seeking employment
The ANPE guarantees a minimum of monthly interviews commencing the 4th month of unemployment with the same «referring» adviser until employment is found
The Job Seeker can access the different ANPE services (assessment of competencies, Validation of Skills, additional training, qualification contract)
Unédic-DRII
Patrick Bollérot

10. The PPAE establishes a personalised programme: Programme 3
Reserved for Job Seekers at serious risk of long term unemployment
Concerns approx. 12 % of Job Seekers
Support is provided by an approved private or public sector operator who is responsable for collating and presenting job offers to the Job Seeker
The Job Seeker has individual follow-up appointments, on a weekly basis, with a «referring» adviser in dedicated offices
The Job Seeker receives addional support in his/her job search, which continues after the Job Seeker has found employment
The operator is remunerated according to how quickly the Job Seeker finds employment and the duration of the new employment
Unédic-DRII
Patrick Bollérot

11. Updating or modifying the PPAE
After 6 months of unemployment, the ANPE or body assisting the Job Seeker, work with the Job Seeker to update the PPAE. If necessary, the Job Seeker is offered an appraisal of his/her competencies
After 12 months of unemployment, the PPAE can be modified to take account of the particular difficulties experienced by the Job Seeker in finding employment.
Within the timescale of a Job Seeker’s entitlements
Unédic-DRII
Patrick Bollérot

12. Targeted UI support to accelerate reclassification
Subsidized training in buoyant or high growth sectors and pre-employment
Training costs (transport, accommodation) payable by the Job Seeker
Preparation for diplomas and professional certificates for the Validation of Skills
Additional support for seasonal workers, entrepreneurs and individuals who are able to accumulate benefits and remuneration
Unédic-DRII
Patrick Bollérot

13. Initiatives to encourage a return to employment
Sliding scale of assistance for employers who recruit long-term unemployed Job Seekers
Relocation allowance for Job Seekers who find employment away from their domicile
Training allowances and aid to employers within the framework of qualification contracts for young people with no qualifications
Aid to create an enterpise equal to 50 per cent of claimable benefits
Differential reclassification aid for Job Seekers who accept employment that is less well remunerated than their previous employment
Unédic-DRII
Patrick Bollérot

14. Monitoring the implementation of the PPAE
Job Seekers must undertake positive and continued job search activities and respect their obligations under the PPAE
Job Seekers who fail to respect their obligations will be sanctioned
Unédic-DRII
Patrick Bollérot

15. Types of sanctions
The Assédic can suspend the payment of benefits when a Job Seeker fails to attend appointments or makes inaccurate or false declarations
Under such circumstances, the Assédic transmits the dossier to a Government representative who can decide to temporarily or permanently suspend the payment of benefits
The Assédic can also transmit the dossier to a Government representative if it has doubts as to the genuiness of the job search or the willingness to undertake training; in which case, the representative may reduce the amount of benefits paid
The ANPE can also strike the Job Seeker from the Job Seekers’ register when the Job Seeker fails to respect the obligations she/he formalised in the PPAE
The Assédic can suspend the payment of benefits (for up to two months) in the event of false declarations to fraudulently receive benefits.
In which case, the Assédic transmits the dossier to a Government representative who can decide to temporarily or permanently suspend the payment of benefits
The Assédic can also transmit the dossier to a Government representative if it has doubts as to the genuineness of the job search = 50% of transfers to the DDTEfp
The ANPE can strike (temporarily for between 15 and 60 days) Job Seekers from the Job Seekers’ register when a Job Seeker fails to respect the obligations s/he formalised in the PPAE
Unédic-DRII
Patrick Bollérot

16. STATE-ANPE-UNEDIC Agreement Project on coordinating ES activities
Reinforces the new UI Agreement
Lays down the implementation procedures for «operational harmonization» between the ANPE and the UI
Envisages the creation of a «one stop shop» in, not least, every region
Remote services (updating, attestations, job offers, etc.) in the agencies of both institutions
Joint Training Activities for agents
First professional ANPE interview in branches of the Assédic
Envisages the creation of 300 «employment houses» in villages and intervillages
Tripartite Agreement Project between the State-Unédic-ANPE on coordinating ES activities within the framework of the Law on Programming for social cohesion of 18 January 2005
Creation of a « one stop shop » where Job Seekers can access ANPE and UI services : currently there is a 21 day waiting period between registration and the first inteview; the aim is to gradually reduce this wait to 8 and 5 days, respectively
Creation of « employment houses » in villages and intervillages in order to federate private and public sector job seeking activities within their territories.
Their activities will cover 3 particular areas:
Anticipating the needs of the Moe and adaptating the Moe to the economic climate
Access to and return to employment
The development and creation of enterprises
They will address the needs of salaried workers seeking employment and of enterprises
They will bring together, under the umbrella of the State, the ANPE and UI, all other organisations providing employment services to the public (local communities, temporary employment agencies, associations assisting with reintegration, training organisations, etc.).
Unédic-DRII
Patrick Bollérot