1. 2009 Nursing Annual Report Dale E. Beatty, MSN, RN
Vice President of Patient Services & Chief Nursing Officer
Northwest Community Healthcare

2. Nursing: Environmental Assessment and Nursing Trends

3. Nursing: Environmental Assessment and Nursing Trends – Supply and Demand
36% RN Job Vacant

4. Nursing: Environmental Assessment and Nursing Trends – Supply and Demand

5. Nursing: Environmental Assessment and Nursing Trends – Distribution by Age

6. Nursing: Environmental Assessment and Nursing Trends – NCH Distribution by Age
NCH growth in the “wisdom workers” is commiserate to national trends.

7. Nursing: Environmental Assessment and Nursing Trends – RN BSN “Pipeline”

8. Nursing: Environmental Assessment and Nursing Trends – Nurse Faculty Shortage

9. Nursing: Environmental Assessment and Nursing Trends – Regulatory and Legislative Activity New Federal “The Employee Free Choice Act” “Respect Act” New Illinois HB485/SB Establishing mandatory nurse staffing ratios Illinois Current Hospital Report Card Act (2004) Prohibit Mandated Nurse OT (2005) Adverse Health Care Reporting (2005) Center for Nursing (2006) Nurse Practice Act (2007) Nurse Staffing by Patient Acuity (2007)

10. Measuring Nursing Satisfaction and Outcomes
Patient Satisfaction
Nursing Satisfaction
Physician Satisfaction
Quality Improvement

11. Patient Satisfaction with Nursing
Nursing Patient Satisfaction is Highest in Home Care and ED

12. Patient Satisfaction with ED Nursing

13. Patient Satisfaction with Home Care Nursing

14. Nursing Satisfaction with Nursing

15. Nursing Satisfaction with Nursing

16. Nursing Satisfaction with Nursing

17. Nursing Satisfaction with Nursing

18. Nursing Satisfaction – Decrease in Overall Contract Labor at NCH

19. Physician Satisfaction with Nursing

20. Magnet * 5,709 US Hospitals * 321 (5.6%) Magnet Hospitals*
* Includes a few international designations.

21. Questions???