1. Insurance
Business challenge
Guardian Group realized that the creation of a shared-services model could potentially transform efficiency and customer service – but current systems could not support the new way of working.
Transformation
Working with IBM® Global Business Services® to upgrade and deploy Oracle E-Business Suite applications, the Group is ready for the next steps in its digital transformation.
“Support from IBM Global Business Services is enabling Guardian Group as a digitally capable enterprise, helping us provide our Group companies and ultimately their Caribbean customers with better service and an improved customer experience at every level.”
—Sharon Moe, Chief Financial Officer, Guardian Shared Services
Guardian Group
Delivers world-class financial services to spur Caribbean development
Solution components
IBM® Global Business Services®
IBM Power Systems™
IBM PowerVM®
IBM AIX®
Oracle Database 12c
Oracle E-Business Suite 12
Business benefits:
Transforms
manual, paper-based processes into digitized shared services, reducing error
Drives
smarter decision-making with enhanced group reporting and granular information
Cuts
software license costs
Client Name
Guardian Group
Company Background
Guardian Group offers integrated financial services throughout the English and Dutch Caribbean. Through specialist operating companies, the Group provides tailored financial planning and asset management services for individuals and corporations. While the companies within the group remain separate legal entities, they carry the single Guardian Group brand, logo and tagline, continuing service for more than 167 years. The Group generates revenues of TTD billion (approximately USD 750 million) and profits of TTD 332 million (USD 52 million), and employs around 2,950 people.
Business challenge
Guardian Group realized that the creation of a shared-services model could potentially transform efficiency and customer service – but current systems could not support the new way of working.
The benefit
The Group saves on license costs, reduces errors and accelerates processes to improve both efficiency and customer service. Enhanced information to all companies enables smarter decision-making.
Pull Quote
“Support from IBM Global Business Services is enabling Guardian Group as a digitally capable enterprise, helping us provide our Group companies and ultimately their Caribbean customers with better service and an improved customer experience at every level.”
—Sharon Moe, Chief Financial Officer, Guardian Shared Services
Solution components
IBM® Global Business Services®
IBM Power Systems™
IBM PowerVM®
IBM AIX®
Oracle Database 12c
Oracle E-Business Suite 12
Case study Link
Guardian Group offers integrated financial services throughout the English and Dutch Caribbean. Through specialist operating companies, the Group provides tailored financial planning and asset management services for individuals and corporations. While the companies within the group remain separate legal entities, they carry the single Guardian Group brand, logo and tagline, continuing service for more than 167 years. The Group generates revenues of TTD billion (approximately USD 750 million) and profits of TTD 332 million (USD 52 million), and employs around 2,950 people.
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