1. Travel and Transportation
Business challenge
Logistics specialist Schneider faced challenges coping with support requests for its mission-critical Oracle landscape. How could it establish smarter processes to keep core systems in peak condition?
Transformation
When businesses need to ship high-value loads, or the clock is ticking on time-sensitive consignments, they turn to Schneider. To ensure cargo arrives on-time, every time, Schneider worked with IBM® Services to keep its core Oracle applications running smoothly, slashing support costs by over USD 1 million per year and ticket volumes by 70 percent.
“Thanks to IBM, we are saving well over a million dollars per year – money we can now invest in developing valuable new services.”
—Shaleen Devgun, Executive Vice President and CIO, Schneider
Shaleen Devgun, Executive Vice President and CIO, Schneider
Schneider
Delivers safe, secure transportation services to keep the wheels of commerce rolling
Solution components
IBM Services®
Oracle Data Integrator
Oracle E-Business Suite
Oracle Fusion Middleware
Oracle Hyperion Financial Management
Oracle Transportation Management
Business benefits:
Helps
Schneider provide safe, secure deliveries, strengthening customer relationships
>70% reduction
in support tickets thanks to boosted performance of core systems
Over USD 1 million
per year saved on IT support, enabling investment in innovation
Client Name
Schneider
Company Background
Schneider is an award-winning transportation and logistics company based in Green Bay, Wisconsin. Founded in 1935, Schneider offers services to include regional, long-haul and final-mile trucking, warehousing and supply chain management solutions, high-value and time-sensitive transportation, brokerage and intermodal shipping. The company operates around 10,500 trucks, 56,000 trailers and containers, and millions of square feet of warehouse space. Schneider (SNDR) was listed on the NYSE in 2017, and generates annual revenues of around USD 4.05 billion.
Business challenge
Logistics specialist Schneider faced challenges coping with support requests for its mission-critical Oracle landscape. How could it establish smarter processes to keep core systems in peak condition?
The benefit
Improved performance of core Oracle systems cuts support ticket volumes more than 70 percent, saving over a million dollars per year, and helps the company provide on-time deliveries for customers.
Pull Quote
“Thanks to IBM, we are saving well over a million dollars per year – money we can now invest in developing valuable new services.”
—Shaleen Devgun, Executive Vice President and CIO, Schneider
Solution components
IBM Services®
Oracle Data Integrator
Oracle E-Business Suite
Oracle Fusion Middleware
Oracle Hyperion Financial Management
Oracle Transportation Management
Case study Link
Schneider is an award-winning transportation and logistics company based in Green Bay, Wisconsin. Founded in 1935, Schneider offers services to include regional, long-haul and final-mile trucking, warehousing and supply chain management solutions, high-value and time-sensitive transportation, brokerage and intermodal shipping. The company operates around 10,500 trucks, 56,000 trailers and containers, and millions of square feet of warehouse space. Schneider (SNDR) was listed on the NYSE in 2017, and generates annual revenues of around USD 4.05 billion.
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