1. Flexible Services iNotice Board
Monthly Performance Summary FY April 2018
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2. STAR Monthly Performance for April 2018
Actual Trips Performed: 8,658 (42%)
Actual Passengers Transported: 9,724
Overall On Time Performance: 97.0%
Scheduled: 58.4%
Appointment Time: 97.0%
Productivity: 1.5
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3. A+ MediTrans Monthly Performance for April 2018
Actual Trips Performed: 5,617 (23%)
Actual Passengers Transported : 5,698
Overall On Time Performance: 95.5%
Scheduled: 61.6%
Appointment Time: 95.4%
Productivity: 1.8
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4. CapitaLand Monthly Performance for April 2018
Actual Trips Performed: 9,165 (39%)
Actual Passengers Transported : 9,372
Overall On Time Performance: 96.8%
Scheduled: 64.9%
Appointment Time: 96.3%
Productivity: 1.8
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5. STAR, A+ MediTrans & CapitaLand Overall Monthly Productivity for April 2018
Total Trips: 23,440
Total Passengers : 24,794
Trip Per Hour: 1.7
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6. STAR, A+ & CapitaLand Space/Passenger Type for April 2018
STAR Transported: ,418 - Ambulatory 5,394- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 5,722 - Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,304 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,444 - Ambulatory 5,577 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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7. Total STAR Trips & Passenger Count – FY2018 April 1, 2017 – April 30, 2018
STAR Transported: ,097 - Ambulatory ,620 - Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 77,324 - Ambulatory ,910 - Wheelchair / Scooter, Etc.
CapitaLand Transported: ,304 - Ambulatory 1,121 - Wheelchair / Scooter, Etc.
Total : ,725 - Ambulatory 68,651 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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8. Total STAR Trip and Passenger Count- FY2018 April 1, 2017 – April 30, 2018
FY18 Total Trips:
STAR: 114,568 (41%)
A+ MediTrans: 72,885 (26%)
CapitaLand: 86,163 (32%)
FY18 Total Passengers :
STAR: 125,545 (39%)
A+ MediTrans: 73,813 (42%)
CapitaLand: 86,189 (23%)
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9. Flexible Services Performance Goals
On Time Performance Goal : 96%
Overall On Time Performance (STAR and Taxi)
On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip
Productivity Per Hour Goal : 1.8
Overall Passenger trips per revenue hour (STAR and Taxi)
Total revenue hours operated monthly divided by number of completed trips
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