1. Number % Q1
Very satisfied
173
44.02
Fairly satisfied
146
37.15
Neither satisfied or dissatisfied 37
9.41
Fairly dissatisfied 16
4.07
Very dissatisfied 12
3.05
Aren't sure when the surgery is open 9
2.29
393

2. Number % Q2
Very good
217
54.66
Fairly good
136
34.26
Neither good nor poor 19
4.79
Fairly poor
Very poor 6
1.51
397

3. Number % Q3
Definitely would
244 61
Probably would
100 25
Aren't sure 19
4.75
Probably wouldn't 23
5.75
Definitely wouldn't 10
2.5
Don’t know 4 1
400

4. Number % Q4
Almost or almost always
133
34.55
A lot of the time 93
24.16
Some of the time
121
31.43
Never or almost never 38
9.87
385

5. Number % Q5
Very good
256
66.49
Fairly good 92
23.90
Neither good nor poor 27
7.013
Fairly poor 5
1.30
Very poor
385

6. Number % Q6
Very good
269
69.51
Fairly good 78
20.16
Neither good nor poor 21
5.43
Fairly poor 10
2.58
Very poor 9
2.33
387

7. Number % Q7
Very easy 44
11.40
Fairly easy
134
34.76
Not very easy
114
29.53
Not at all easy 94
24.35
386

8. Number % Q8
Very good 64
Fairly good
147
Neither good nor poor 54
Fairly poor 60
Very poor 47
372

9. Number % Q9
Less than 5 minutes 25
6.79
5 to 15 minutes
227
61.68
More than 15 minutes 97
26.36
Don't usually have appointments at a particular time 9
2.45
Can't remember 10
2.72
368

10. Yes No
% Yes
% No
Q10
Booking GP appointments
261 94
39.97
23.21
Ordering repeat prescriptions
256 97
39.20
23.95
Looking up your medical records
136
214
20.83
52.84
653
405