1. The Communication Process
3. _____________
(____________________________)
4. ______________
Start here
5. ______________
2. ______________
6. ______________
1. ______________
7. ______________
10. ______________
9. ______________
8. ______________

2. The Communication Process
3. _________
4. ______________
Start here
2. __________
5. ______________
6. ______________
1. Sender
7. ______________
10. ______________
9. ______________
8. ______________

3. Sender Initiator of communication
Encoder of message (has to decide what to say & how to say it)
Speaker or performer who uses verbal and nonverbal means of communication

4. The Communication Process
3. __________
4. ______________
Start here
2. Encoding
5. ______________
6. ______________
1. Sender
7. ______________
10. ______________
9. ______________
8. ______________

5. Encoding
Sender’s selection of a means of expression (what will I say & how will I say it so my audience can understand?)
Translating ideas into forms of expression
Selecting appropriate symbols and words for the receiver

6. Levels of Information Cultural Sociological Individual Race Sex
National background
Sociological
Level of education
Income
Social class
Individual
Interests, hobbies, social groups, etc.

7. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. ______________
Start here
2. Encoding
5. ______________
6. ______________
1. Sender
7. ______________
10. ______________
9. ______________
8. ______________

8. Message Information - WHAT is said & HOW it is said.
A systemic translation of a sender’s intention into a code (for example, language or signs)
A verbal or nonverbal expression of a sender’s purpose
The product of a sender’s efforts at communication

9. Verbal Communication
Sending a message to a receiver through words.

10. Nonverbal Communication
Messages sent by means other than words
Appearance
Voice (volume, tone)
Gestures
Body Movement
Eye contact or facial expression
Spatial relations

11. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. Channel (Senses)
Start here
2. Encoding
5. ______________
6. ______________
1. Sender
7. ______________
10. ______________
9. ______________
8. ______________

12. Channel Means of transmitting a message A medium related to the senses
For example:
AUDIO: Airwaves carry messages through the auditory sense
VISUAL: Light waves carry messages through the visual one

13. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. Channel (Senses)
Start here
2. Encoding
5. Decoding
6. ______________
1. Sender
7. ______________
10. ______________
9. ______________
8. ______________

14. Decoding
Receivers give meaning to a message through their own perceptions
Receivers must interpret messages (symbols or codes) according to their own background, abilities, attitudes, etc.

15. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. Channel (Senses)
Start here
5. Decoding
2. Encoding
6. Receiver
1. Sender
7. ______________
10. ______________
9. ______________
8. ______________

16. Receiver Target of the sender’s communication Decoder of message
Listener or observer of verbal and nonverbal messages

17. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. Channel (Senses)
Start here
5. Decoding
2. Encoding
6. Receiver
1. Sender
7. Encoding
10. ______________
9. ______________
8. ______________

18. Encoding Same definition as last time…
Now it is the receiver encoding his or her feedback.

19. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. Channel (Senses)
Start here
5. Decoding
2. Encoding
6. Receiver
1. Sender
7. Encoding
10. ______________
9. ______________
8. Feedback

20. Feedback
Response of the receiver to the sender’s message, which tells the sender how the message was received.
It answers the question, “How am I doing?”
Examples:
Nodding heads
Confused looks
Questions
Applause

21. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. Channel (Senses)
Start here
5. Decoding
2. Encoding
6. Receiver
1. Sender
7. Encoding
9. Possible Interference
10. ______________
8. Feedback

22. Interference
Anything that disrupts or prevents a receiver’s interpretation of a sender’s message as the latter intended.
Internal or External Noise.

23. Internal Interference
Feelings, attitudes, or opinions belonging to the receiver that prevent the receiver from listening to the speaker carefully.
A teacher using vocabulary words that students don’t understand
An individual’s bias against a certain group of people (race, ethnicity, etc.)

24. External Interference
Disruptions usually found in the channel causing the transmission of the message to be interrupted.
Examples:
Fire truck siren interrupting the reception of speech.
A loud clanking noise coming from the air conditioning unit.
A grandpa who turns his hearing aid off while his wife is instructing him on the daily chores.

25. The Communication Process
3. Message
(Verbal/ Nonverbal)
4. Channel (Senses)
Start here
2. Encoding
5. Decoding
6. Receiver
1. Sender
7. Encoding
9. Possible Interference
10. Decoding
8. Feedback

26. Decoding Same as previous definition.
This time the sender decodes the feedback from the receiver and analyzes whether or not the message communicated effectively.