1. Digital communication

2. Communication The way we interact with each other Reading Writing
Oral communication
Body language

3. Digital communication
Digital communication is about the use of our
reading, writing and oral skills while using digital communication devices.

4. Digital communication
Internet
Instant msges
Mobiles
Laptops , pcs , notebook
Skype/fb

6. Dos and don'ts of using mobile phones
Do not speak with food in your mouth …
Do not answer if you are feeling a tad angry …
Do not answer the phone while drinking and eating!
Do not ummmm or errrrrr ….
Do not shout – You don’t want to make feel threaten.Especially if it is a first initial contact!
If you are already on a call, please do not answer another!
Speak with confidens
Answer with smile
Sit up if u r sitting down
If you are not sure about something, then don’t guess
Aways follow up … If you need to call someone back, then don’t forget!

8. Dos and don'ts of writing professional e-mails
Use standard formats and standard fonts for professional s.
Keep your id simple and straight
Always use a professional signature
Run a grammar and spell check
Do not try to be extra creative, clever or confusing
No emotions or emoticons in s
Don’t use humor in writing professional

9. Do's and don'ts of Email writing
Always double-check your list of recipients.
Don't send attachments (e.g., Word, Excel files) unless the recipient wants it and expects it.
Don't give your user ID or password to another person.
Don't make changes to someone else's message and pass it on without making it clear where you have made the changes.

10. Don't pretend you are someone else when sending mail, e. g
Don't pretend you are someone else when sending mail, e.g. by using someone else's account to send it.
Restrict yourself to one subject per message so recipients can use the "subject" field to manage the messages they have received
Never deliver a negative message by

11. Be more polite than when you speak
You’re judged by your grammar and spelling
When you’re out of the office, set up an automatic response that lets people know you aren’t responding to your

12. Instant Messaging and Chat Rooms
Instant Messaging (IM)
Do's
Communicate only with people on your Contact List.
Use a screen name that doesn't give away any sensitive information.
Control your children's access to IM.

13. Don't's
Do not provide sensitive information
Do not agree to meet an unfamiliar person you came into contact with on IM.

14. Cont….
3. Do not download or accept files from people you don't know. 4. Do not send your screen name online. People might find it and use it to send you unsolicited Instant Messages. 5. Do not send private Instant Messages at work, your boss may be entitled to view them.

15. Do's
Check the terms, conditions and privacy statements of the chat site before you begin chatting.
Use a chat nickname that doesn't give away any sensitive information.

16. Don't's
Do not give out personal information in a chat room.
Do not agree to meet in person someone you've talked to in a Chat Room.

17. The Dos and Don'ts of "Skype Etiquette"
Send an Introduction Prior.
Send a Note Before Video Calling
Be Aware of Your Surroundings

18. Cont…… Check that your equipment is working Dress smart-casually
Smile and focus on your posture
Don’t use bad language during video call

20. Thank you