1. Trainings before Problems: New user
Presentation
Hands-on
Pr.
Hands-on
Pr.
Hands-on
Pr.
Hands-on
Presentation, speech
Practice
Problems:
New user
Too much new information for the first time
Lost in the practice
Finally bored
Advanced user
Due to the lack of diversification not so many new information
Finally bored too

2. Individual training practice structure
Diversification
RU/IM users
Basic/Advanced tasks
Method
Standard dossier structure. Everybody has his/her own dossier set to the proper phase (Open or Path Elaboration)
Everybody has his/her own PaP
Standardized task list (ca. 20 tasks)
~75% Basic tasks
~25% Advanced tasks
Questionnaire focusing on the user’s PCS „behaviour” and PCS knowledge
Learning period
Feedback session e.g. with online poll about the users’ opinion to improve
Preparation
Dossiers, PaPs, Tasks have to be prepared before each training (time demanding)

3. Tasks Common (RUs in Open/Harmonization, IMs in Path Elaboration)
Dossier labels, Timetable editing, Parameter editing/copying, Creating subsidiary timetable, Calendar editing, Acceptance indicator change
RU only
Loco type search, International train number, Dossier level parameters, PaP search, PaP selection, Dossier promotion
IM only
Loco type definition, Operational train number
Aim
Learning to use the functions of PCS and get confident
Out of scope: real life scenarios, business related use cases. For that there are the corridor related test cases