1. Appreciative Inquiry
To facilitate organizational, social or personal change through an inquiry process centered on what’s working rather than what’s not.
“What is Working Here?”
Vs.
“What Problems are we Having?”
Tricia S. Jones, Temple University, copyright protect, March 2006

2. Assumptions of Appreciative Inquiry
In every society, organization or group, something works
What we focus on becomes our reality
Reality is created in the moment and there are multiple realities
The act of asking questions of an organization or group influences the group in some way.
Tricia S. Jones, Temple University, copyright protect, March 2006

3. Assumptions of Appreciative Inquiry
People have more confidence to journey to the future when they carry with them parts of the past
What we carry should be what’s best in the past
It is important to value differences
The language we use creates our reality
Tricia S. Jones, Temple University, copyright protect, March 2006

4. Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus:
Doing less of something we do not do well
Tricia S. Jones, Temple University, copyright protect, March 2006

5. Differences in Approach
Problem Solving
Felt Need – Identification of Problem
Analysis of Causes
Analysis of Possible Solutions
Action Planning (Treatment)
Appreciative Inquiry
Appreciating and Valuing the Best of ‘What Is’
Envisioning ‘What Might Be’
Dialoguing ‘What Should Be’
Innovating ‘What Will Be’
Tricia S. Jones, Temple University, copyright protect, March 2006